About Our Client
Our client is a large-scale player in the FMCG industry, recognised for their high-quality products. They employ over a thousand people and are headquartered in Rochester. They pride themselves on their commitment to innovation and efficiency, continuously striving to excel in the competitive market.
Job Description
* Provide day-to-day support for hardware, software, and network-related issues.
* Perform regular checks and maintenance to ensure all IT systems are operational and up-to-date.
* Diagnose and resolve technical issues quickly to minimise system downtime and disruptions.
* Assist employees with technical issues, providing clear guidance and assistance on system use.
* Assist in the installation and configuration of new hardware and software as required.
* Help implement upgrades and updates to systems, ensuring that all hardware and software remain current and secure.
* Work closely with the IT team to implement solutions and resolve technical problems.
* Maintain accurate records of IT support requests, actions taken, and outcomes.
* Support the deployment of new IT systems and upgrades.
* Work collaboratively to ensure compliance with relevant IT standards and regulations.
The Successful Applicant
A successful IT Technician should have:
* Strong understanding of IT systems, infrastructure, and security protocols.
* Valid UK driving licence.
* Experience in diagnosing and resolving technical issues.
* Efficient problem-solving skills for troubleshooting technical problems.
* Proactive, organised, and excellent at finding solutions.
* Ability to manage and prioritise tasks in a dynamic environment.
* Passion for staying informed about the latest technologies and trends.
* Capable of working independently and within a team.
* Clear communicator, able to convey technical details to non-technical staff.
* Thrives in a fast-paced setting, managing pressure and meeting deadlines effectively.
What's on Offer
* Free parking at the Rochester location.
* A company car as part of the benefit package.
* An opportunity to work in a team-oriented and supportive environment.
* An opportunity to make significant contributions to the FMCG industry.
This is a superb opportunity for an IT Technician looking to grow their career within a reputable FMCG company. If you believe you have the skills and experience required, we invite you to submit your application.
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