Job Title: Billing Analyst
First Military Recruitment is working in partnership with our reputable client, a property maintenance and installation organisation specializing in gas central heating and hot water services for local authorities and Housing Associations. We are seeking a Billing Analyst to join their team in Leatherhead.
The successful candidate will manage the billing and invoicing processes for various contracts, including reviewing and approving jobs for payment (AFP), raising invoices, and ensuring timely payments. This role requires strong accounting and analytical skills to ensure accurate and prompt billing.
Responsibilities:
* Act as the main contact for assigned contract areas, with flexibility for changes.
* Review service calls and bill according to company guidelines.
* Assess the validity of service order details and the associated costs.
* Identify and manage risks related to unauthorized expenditure, errors, overspend, and duplication.
* Collaborate with account managers and management to address invalid or inappropriate spending.
* Resolve billing queries with clients, account managers, operations, and admin teams.
* Prioritize and respond to customer inquiries promptly.
* Generate reports and analyze billing accuracy for service calls.
* Coordinate with internal and external parties to ensure correct setup of billing accounts and update SOR codes and uplifts as needed.
* Perform month-end billing checks and clear unbilled works monthly.
* Manage applications to clients, including obtaining approvals and raising invoices.
* Create and manage new customer accounts and handle rebate invoicing.
* Raise various types of invoices, including singular and batched works.
* Support receipting, credit control, petty cash, bank reconciliations, and purchase ledger activities.
* Maintain and improve team processes and procedures.
* Contribute to continuous improvement initiatives within the accounts function.
* Perform any other duties reasonably assigned by your manager or Finance Manager.
Skills, Experience, and Qualifications:
Essential:
* Minimum of 8 GCSEs or equivalent, Grades A–C, including English and Maths.
* Experience in data input, invoicing, and administration.
* Previous experience in an accounts role, including client billing and sales ledger.
* Experience with accounting systems/software.
* Customer service experience.
* Excellent written and verbal communication skills.
* Strong attention to detail and problem-solving skills.
* Ability to challenge and resolve issues independently.
* Knowledge of bookkeeping and accounts.
* Ability to work under pressure with a high workload.
* Proficiency in multiple software systems and data sources.
* Intermediate Microsoft Excel skills, including VLookups and PivotTables.
* Level 2 AAT qualification in accounts.
* Display Screen Training certification.
* First Aid at Work (1-Day) certification.
* Analytical and auditing experience.
* Experience working in the social housing sector.
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