Job Description
Job description
Our vision
To bring excellence to the Commercial Debt Solutions marketplace. Solving our partner’s business debt problems, by providing innovation, choice and opportunity for our customers.
By delivering fair value, and a compliant process, we will build strong partnerships with the creditor community and trust within our customer base.
Our Values
We will be an open & transparent counterparty
We will employ a data-driven approach to collections, ensuring segmented collection strategies are applied in the right situations
We will employ a fair & balanced approach to collections, employing all forbearance tools where practical
We will work with our customers to achieve the right outcomes in a sustainable and timely way
We will be a trusted custodian of our Client’s receivables.
Job purpose
Joining this fast paced and lively Pre-legal Collections team, your focus will be these key areas
1. Recover outstanding monies owed to our client in a compliant manner
2. Handling your own case load dealing with Customer queries
3. Resolving queries with customers and clients whilst trying to negotiate the best repayment option for our client taking into account Customer circumstances
4. Reviewing whether Litigation proceedings would be rel...