Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.
Reporting to the Director of Operations, UMTM manages day to day UMT Technical Operations across all Line Stations and AOGs abroad, ensuring a clear overview of projects in work and the necessary resources allocated accordingly.
Responsibilities
* Establishing a strong work ethic and encouraging staff interaction and ownership of issues across all reporting areas and departments.
* Ensuring all relevant Line Stations meet EASA and CAA regulations.
* Developing, maintaining, and reviewing relevant procedures with compliance to regulations.
* Controlling all relevant directions, procedures, and directives.
* Managing Line Stations costs and revenue, ensuring all expenditures are recorded and potential cost savings or overspends are reported to the Director of Operations.
* Ensuring accurate staff hours booking and timely reviews/amendments.
* Responding to all non-conformities within laid down timelines.
* Maintaining an efficient and effective Station structure to support customer requirements.
* Ensuring sufficient staffing levels and skills to fulfil shift requirements.
* Managing and striving to improve station KPIs.
* Conducting staff PMP and relevant development plans.
* Regularly briefing responsible staff on their responsibilities and updates.
* Initiating corrective or disciplinary action as required by HR guidelines.
* Keeping all responsible staff's qualifications up to date.
* Ensuring all relevant staff are aware of Health & Safety obligations and responsibilities.
* Establishing and maintaining meetings with Team Leads and Senior Management.
* Ensuring every Line Station store operates safely and efficiently in compliance with all relevant regulations.
* Instigating and maintaining a rolling audit, security measures, stores procedures, and tooling inventory as required.
* Supporting UMT CPM to manage and control operational aspects related to invoicing (hours, parts, engineering services, etc.).
* Supporting the Liaison Engineer on day-to-day activities and MRP situations.
* Providing occasional “hands-on” support on the aircrafts; ensuring relevant continuous training and personal license requirements are up to date as per regulations.
* Deputising for the Director of Operations in his/her absence.
Requirements
* Full understanding of regulatory requirements related to Part 145, Part-M, Part 66, and Part-21 – able to provide evidence.
* Experience in a management role and aviation line maintenance (Business Aviation preferred) - able to provide evidence.
* CAA/EASA Part 66 B1 or B2/C License holder - current or past (BBD Types preferred).
* Proven leadership and management skills - able to elaborate on management style skills.
* Experience managing departmental Health & Safety and Compliance - able to provide evidence.
* Previously responsible for managing customer delivery performances - able to provide evidence.
* Experience managing departmental budgets and financial performance – experience/understanding of P&L required.
* Able to demonstrate SMS and Part-145 reporting system knowledge.
* SAP, Salesforce Autotime, and Microsoft Office experience preferred.
Additional Information
* Role is shift-based on a “5-4-5” rotation.
* Role may require occasional travel within the UK and abroad.
* Role may require working during Bank Holidays and weekends.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.
Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.
Join us at https://bombardier.com/en/careers/career-opportunities
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