Customer Service Advisor
Location: Crewe
Salary: Up to £26,000 per annum
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Acorn by Synergie, on behalf of their client in Crewe, is excited to offer a fantastic opportunity for a passionate and driven Customer focused professional to join their close-knit and growing team of twelve. This is an ideal role for someone looking to take the next step in their career with a company that prioritises personal development, a supportive work environment, promotion from within and a healthy work-life balance.
Why You Should Apply:
Vibrant Team Environment: Our client prides itself on creating a collaborative, fun and supportive culture where every team member feels valued.
Career Growth Opportunities: With ongoing training and a focus on internal promotions, this company is dedicated to helping you progress and reach your full potential.
Great Employee Benefits: Enjoy a competitive salary, regular team-building events, and wellness programs designed to support your wellbeing.
The Role:
As the first point of contact, you'll play a vital role in ensuring customer satisfaction. Your daily responsibilities will include:
- Handling enquiries via phone, email, and live chat, delivering exceptional service at all times.
- Providing accurate information about products and services.
- Resolving issues efficiently, escalating when necessary.
- Keeping detailed records of customer interactions.
- Worki...