Multilingual Human Resources Assistant (Fluent in French or Spanish) Location: Liverpool (Hybrid working – 2-3days in the office per week, the rest remote) Duration: 5 months (Flex) Hours – 37.5 hours per week. (9am-5.30pm) Pay rate: £21 per hour PAYE An opportunity has arisen for a Human Resources Assistant to join a team on an interim basis within a pharmaceutical company based in Liverpool. Main Responsibilities: -Under general supervision, responds to employee or manager inquiries in accordance with established procedures -Supports inquiries and requests requiring deviation from standard scripts and screens -Liaises with either the Center of Expertise or HRBP when necessary, and escalates when needed -Maintains detailed and current knowledge of the company's HR policies and procedures -Identifies escalation trends and opportunities for accomplishing new and different requests -Creates, monitors, and closes out tickets in the case management tool Qualifications: -Minimum C1 Spanish and/or French is essential as the candidate will be managing Spain and France