The Service Engineer plays a key role in maintaining customer assets to the highest levels. The role has the following key elements: Troubleshooting – ability to quickly & effectively analyse and solve problems under pressure Emergency response – provide after-hours support (call-out) when required Safety – follow all on-site rules and regulations Responsibilities include: Performing troubleshooting, repair, maintenance and routine inspection of hydro-electric turbines and ancillary equipment Providing emergency response, after-hours support when required Liaising with other internal departments to ensure excellent levels of customer service Generate service and technical reports and be capable of working within a ‘permit to work’ environment is required Familiar with the following principals: Mechanical, Electrical, Hydraulic & Control Systems The individual Gilkes is looking for a courteous and professional team player who can bring energy and positivity to a well-established service team. With a solid work ethic and a can-do attitude, diligence and reliability will be essential in providing quality service support. The successful candidate will have: HNC in Electrical or Mechanical engineering discipline Advanced levels of numeracy and literacy Tact and diplomacy in all written and verbal communications Excellent attention to detail Why Gilkes? Gilkes invests in its people & in developing a positive organisational culture. Our values-based approach has been shaped from a 165 year heritage as a family-owned business and we strongly believe that our people are the ultimate differentiator & are at the heart of everything we do. In return for our employees commitment, we offer: Company vehicle Scottish Supplement (paid quarterly in arrears) Generous Pension Scheme (with flexible pension benefits) Enhanced family leave (maternity & paternity) 25 days holidays plus bank holidays (the option to buy more) Continuous professional development & membership funding Cycle to Work scheme Life Insurance Access to OH Support / EAP programme for wellbeing support And much more interested? Contact us at &114;&101;&99;&114;&117;&105;&116;&109;&101;&110;&116;&64;&103;&105;&108;&107;&101;&115;&46;&99;&111;&109; for more information.