Production Administrator/ Receptionist
Ashford Commercial are currently seeking a motivated Production Administrator/ Receptionist to join their team to assist with processing production & procurement administrative functions. You will report to the Production & Procurement Manager (P&PM). This is a full-time, permanent position, based in North Walsham. Salary: £25,000 per annum.
Key Knowledge, Skills & Experience:
* Good communication skills
* Customer service experience to deal with suppliers and customers with ease.
* Knowledge of Outlook/Word/Excel
* Able to utilise bespoke software, following training, both in-house and external companies (portals).
Principle Responsibilities:
* Working with the P&PM to organise and control factory capacity planning and loading.
* Receiving Goods In, and processing delivery tickets.
* Purchase order matching.
* Working with the P&PM to produce KPIs for supplier performance.
* Processing surveys accurately, raising queries and making amendments where necessary, following training.
* Printing of assembly sheets & bar-coding information, including distribution to the relevant departments.
* Ordering materials for production with external suppliers, including progress chasing.
* Processing of replacement orders, including ordering materials.
* Working with the P&PM to ensure that root cause analysis is applied to issues relating to production & procurement.
* Answering and directing calls to the right areas.
* Engaging with clients and customers as the first point of contact.
* Working with the P&PM to control and monitor stocks.
Health and Safety, Quality and the Environment:
* The Job Holder must ensure they are familiar with and keep up to date with all Ashford Commercial policies and procedures.
* Perform their duties in accordance with the requirements of their job description and the Integrated Quality / EMS Management System.
* This role is responsible for their own health and safety at work.
Relationship Interfaces:
* P&PM
* Installation & Survey
* Quality / Environment & Health & Safety
* Production Staff
* Accounts
* Suppliers
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