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Canada
Branch Operations Manager Newport DE
Marsh Lane
GBP 60,000 - 80,000
Overview
The Branch Operations Manager is responsible for the overall direction, coordination, and evaluation of the Branch, including the management of assets.
Responsibilities
* Interviewing, hiring, and training new team members.
* Conducting performance appraisals, team member counseling, and disciplinary actions.
* Addressing complaints and resolving problems when possible.
* Communicating regularly with the Regional Operations Manager and Human Resources when needed.
* Instilling and maintaining a customer service-oriented philosophy in all conduct to self and other team members.
* Preparing and submitting annual operational budget for approval and developing plans for the efficient use of resources.
* Participating in planning personnel safety, ensuring safety procedures are followed, and making recommendations regarding safety issues.
* Coordinating with customers and Branch management team to evaluate, promote, and provide improved and expanded services in the area.
* Using vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.
* Other duties may be assigned.
Qualifications
Requirements:
* At least 4 years of prior leadership experience in a warehouse-related field.
* At least 1 year of cash handling experience.
* Comfortable with using Microsoft Office applications.
* High school diploma or GED equivalent.
* Must be able to read, write, and speak English fluently.
* Eligible to work in the United States.
* Available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).
* Meet all applicable state-specific driver’s license requirements.
Ideal Candidates:
* Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
* Extremely organized and demonstrates the ability to prioritize effectively.
* Broad understanding of multiple department functions.
* Must be able to read, write, and speak English fluently.
* Have excellent multitasking ability.
* Willingness to continue to evolve and develop personal skills to meet the changing environment.
* Demonstrated self-starter and motivated individual.
* Ability to challenge upwards – respectful pushback.
* Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
* Bilingual skills are preferred.
* Associate's degree preferred.
* Understanding of P&L.
Education
High school diploma or GED equivalent. Associate's degree preferred.
Certificates, Licenses
Willing to get powered equipment certification. Must meet all applicable state-specific driver's license requirements prior to driving a company vehicle to perform delivery duties. Must have a valid driver’s license with an acceptable motor vehicle record (MVR) per department standards.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to stand, walk, use hands and fingers, reach with arms, talk, and listen. The team member is frequently required to stoop, kneel, and crouch, and occasionally required to sit, climb, or balance. The team member must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be
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