Salary: Circa £28,000.00 (depending on experience) plus benefits. Working hours: 35 hours per week Duration: Permanent Location: Remote About the role Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Insurance Consultant to join our PPS GI team, currently based in our Bromsgrove office. We are happy to offer this role on a remote basis, but adhoc presence may be needed in Bromsgrove. We are seeking an enthusiastic, passionate individual with a strong background in insurance to play an active role in supporting our specialist veterinary insurance side of the business. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Key responsibilities Assist PPS GI in administrative duties for all classes of insurance, including dealing with incoming post, new business and renewals, cover note issues and any work as required. Complete and supporting documentation in a timely, compliant and accurate manner Deal with incoming calls from clients and insurers Liaise with insurers by telephone and email, dealing with any queries raised Maintain a cohesive diary system for outstanding items for colleagues Underwrite scheme policies within underwriting authority level & referral guidelines Be proactive and maximise all business opportunities making clients aware of alternative products (generating leads), advising clients of potential gaps in cover and promoting insurance reviews with clients wherever possible Check, process and issue new policies Adhere to all Company, regulatory and compliance guideline requirements Maintain own technical competence Support colleagues from all areas of the business as required Knowledge, skills and experience Proven experience within the UK insurance industry Target driven with experience working in sales Confident and capable of building rapport over the telephone to provide an excellent client experience Ability to work in a regulated, compliant and client focused environment Organised, resourceful, deadline driven and supportive of the wider team Quality orientated with great attention to detail What we offer 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering About us We are a unique financial services organisation, owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visit https://benefactgroup.com/ Committed to making a difference We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least half a day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme. Our people know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.