Account Manager Salary: £30,000 - £35,000 Marketing Agency The Company & Opportunity: This company are great at what they do and are well known for their services. They are a Marketing Agency that specialise in generating leads for brands and agencies. They have a unique technology that helps them service their clients better than other agencies because they own the data and leads They are known for their lovely culture and how they look after their employees; encouraging promotions and development. The average service there is 4 years Based in London, they're in the office a minimum of 2 days a week. This is a great opportunity for someone who is organised, great with excel and likes supporting teams. You'll be supporting clients with queries and performance reports, the sales team with deck creation and other teams with order documentation and more. Get in touch if you'd be interested Your responsibilities will include: The account management of existing client accounts to maintain and grow revenue. Supporting the development and nurturing of strong partnerships with clients and their teams. Production of account management documentation, including reporting to the client on a regular basis with insights into the campaign and highlighting additional opportunities for growth. Handling routine client queries. Reporting program performance to team lead. Undertaking analysis of past campaigns to influence future campaigns or opportunities. The production of regular and bespoke reports on assigned campaigns. Managing the allocation of budget amongst publishers. Maintaining and developing our publisher portfolio. Liaising and negotiating priority levels of exposure with best performing publishers to maximise delivery. Organising and attending quarterly business reviews and other meetings to ensure a strong client relationship. Managing and optimising assigned accounts to fulfil the needs of the client. Attending appropriate client and networking events to enhance client relationship development. Implementing and advising on performance marketing concepts to optimise assigned accounts. Mentoring junior members of the team and supporting their development and growth. What we are looking for: Experience in operations or client services within performance marketing. Excellent project management and organisational skills with a disciplined approach. Power user of the Microsoft Office suite including Excel and Word. You can handle VLOOKUP’s, PivotTables and the like without breaking a sweat. Strong commercial acumen and the ability to deliver results. Outstanding communication skills, both written and verbal, with the ability to influence and build relationships. Good understanding of performance marketing metrics and multi-channel strategies. Passion for staying ahead of digital marketing trends and technologies. A collaborative, friendly, and proactive attitude. Eligibility to work in the UK without sponsorship. As a member of our team, you will benefit from: A competitive bonus scheme for account management Access to our Vitality private medical insurance scheme (post-probation). A workplace pension scheme with Aviva. 20 days’ holiday plus bank holidays with an additional day’s holiday earned for every completed year of service to a maximum of five. Birthday day off Opportunity to join a fast-growing, innovative company spearheading technology that is revolutionizing demand generation. A friendly, close-knit, and ambitious team culture. How do I apply? To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal via email at chizobapivotallondon.co.uk Tech, Sales, Technology, Media, Media Agency, Marketing, Marketing Agency, Account Manager, Client Services, Advertising, Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.