Sales & Customer Service Representative
£30,000 Basic Salary with Bonus
Tamworth (Office Based)
Monday to Friday 9.00-5.00pm
Our client is now seeking a Sales & customer service representative, Your role will involve day-to-day co-ordination of customer accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.
Details:
1. Work collaboratively with the National Account Manager to produce account plans on all your dedicated client base
2. Build strong relationships with all customers at both head office and site level including building a good rapport with Customer Key contacts
3. Maintain Customer price files
4. Complete code creation forms in conjunction with National Account Manager
5. Responsible for a portfolio of small accounts
6. Support with large mobilisations when needed
7. Support with all special projects for your customer ensuring deadlines are met
8. Manage the customer back-order reports and ensure SLAs are met - work closely with procurement and operations to achieve this
9. To support, when necessary, in Customer meetings
10. Build a strong working relationship with colleagues from all Departments within the Business.
11. Collate and issue daily/weekly rep...