We are looking to recruit a Personal Injury Team Leader who will be based in our wonderful Personal Injury team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.
Due to development and expansion, we are looking to appoint an experienced Personal Injury Team Leader to oversee, develop and coach the personal injury team. The Team Leader will ensure the smooth running of the department and ensure the team is providing the best service to clients.
If you have drive and determination, ambition, and are looking for a stimulating career, then we would love to hear from you.
Responsibilities
1. Lead, mentor and motivate the team to ensure high performance and efficient case management.
2. Manage capacity and ensure workloads are distributed evenly across the team.
3. Support, develop, and motivate the team through holding regular 1-2-1’s and meetings.
4. Ensure that a high-level quality of service is provided at all times.
5. Be a keen ambassador for the firm's values.
6. Monitor the progress of your team’s caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
7. Work to deadlines/targets and prioritize a varied caseload.
8. Act as the first point of contact for client complaints.
About You
1. Ability to positively motivate and support team members.
2. Clear, focused and determined approach to problem solving.
3. Effective communicator at all levels of the business.
4. Ability to provide a high level of client care.
5. Previous experience in Personal Injury.
Company Values
We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities, and each other.
1. We support
2. We succeed
What We Offer in Return
We offer a clean, professional office working environment with fantastic facilities in the heart of Liverpool City Centre, which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistance Programme. Workplace pension scheme. Free onsite gym, weekly classes, and wellbeing programmes. Discounted onsite restaurant, coffee shop/café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful law firm.
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