Business Manager John Lewis Cambridge - Hermès Parfums & Beauté Part Time 2 Days/Week
At a glance
* Job Category: Retail - Management
* Years of Experience: Minimum 3 years
* Contract Type: Unlimited contract
* Job Schedule: Part time
* Locations: Store - Cambridge John Lewis
* Legal Employer: HERMÈS PARFUMS GB LTD
* Posting Date: 03/07/2024, 08:29 AM
About the team
Our métier: the creation, production and distribution of perfumes, ancillaries and beauty products. More than 700 employees work at our various sites both in France and internationally. Our distribution extends to 15,000 points of sale throughout the world, including 450 Hermès stores.
Details of the job
Main Responsibilities:
* Exceptional personal and team service levels, reflecting the company guidelines and a bespoke approach.
* Prepare, implement, and monitor quarterly business plans in line with retail targets.
* Maintain operational processes, housekeeping and visual merchandising standards.
* Ensure delivery of retail sales targets and KPIs, coaching and developing the team.
* Collaborative management of staff from partner agencies and monitoring of instore sales performance.
* Respect business budgets for staffing and other expenditures.
Person Specification:
* Experience in managing beauty consultants.
* Ability to work collaboratively with the Business Manager counterpart.
* Results driven and commercially articulate.
* Proven negotiation and influencing skills.
* Makeup and fragrance training preferred.
* Strong communication skills.
* Strong organizational skills.
* Competent IT skills (Outlook and MS Office).
Profile:
* Confident communication when liaising with colleagues.
* Self-aware and eager to evolve skills.
* Ability to manage frustrations and resolve challenges.
* Generous in sharing information and insights.
* Immaculate appearance, reflecting a luxury brand.
* One team mentality, contributing to a collaborative environment.
About Hermès
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.
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