Business Centre Assistant - Pall Mall, London Job Type: Part Time - 25 hours per week The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. Benefits of working at the Royal Automobile Club: Annual staff bonus Free meals on duty Paid birthday day off Generous pension Christmas off in Pall Mall Perkbox discount scheme European RAC cover Interest-free season ticket loan Employer-paid health cash plan 24/7 Employee Assistance Programme Staff parties Purpose of the role: As Business Centre Assistant you will need to ensure the efficient running of the Business Centre by handling all enquiries and requests professionally and efficiently and to meet and exceed the member’s demands and expectations at all times Responsibilities: Answer the telephone using the proper telephone etiquette, always answering promptly and in a courteous manner Ensure the Business Centre is always kept clean and tidy and maintain a well supplied food & beverage service. Ensure the rooms are set-up correctly to the Member’s needs prior to their arrival Organising booking of room About you: Customer service experience Computer literate in Word, Outlook and Excel Team player High level of organisation and flexibility Club Values: HEARTS Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club Excellence - Excellence is not an achievement; it is something we strive for every day. Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism. Respect - Showing consideration and understanding to our members and colleagues. Trust – Acting with fairness, honesty and integrity. Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation. Please visit our website for more information about our Club Vision and Values. What to expect: All applications will be reviewed Immediate interview dates available Closing date 17 January 2025 The full job description is available upon request ahead of an interview.