Knight Frank is looking to hire a Saturday Assistant based in Hungerford to join our Country Business.
We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.
As Saturday Assistant, you will be working alongside our exceptional Knight Frank team to provide an additional level of support to our clients in the office. You will be responsible for answering telephone calls, registering clients, welcoming clients who visit the office, chatting through details of properties whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable, and seamless experience across all aspects of the viewing process.
Responsibilities:
* Be an ambassador for your office by creating a positive first impression as the first point of contact.
* Provide comprehensive and detailed feedback about any interactions that occurred during that Saturday.
* Have the ability to identify clients’ needs and generate viewings and referrals.
* Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner.
* Build and maintain goodwill, confidentiality, and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership.
* Confidently share local knowledge with the office and clients.
* Enhance knowledge of Knight Frank services for the purpose of cross-selling to potential purchasers.
* Have the opportunity to perform viewings for the office during the week.
* Attend mandatory training to support this role.
Key Experience Required:
* Previous work experience in a client-facing role.
* Comprehensive knowledge of Microsoft applications and basic IT skills.
* Possess excellent local knowledge.
* Good understanding of the sales process.
* Ability to proactively generate viewings.
* Car owner and full clean license.
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
We are committed to creating an inclusive, diverse, and equitable workplace. We welcome applications from all individuals and provide equal opportunities for everyone. We also offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.
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