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Are you looking for a position where you can make a difference, constantly learn new things, and be at the forefront of technology, working as part of the Aviva family?
Responsibilities
The Role:
Responsible for leading the workshop team, fostering a collaborative working environment focused on customer satisfaction. Ensure the team produces quality repairs with a "right first time" approach. Identify opportunities for customer satisfaction improvements and process enhancements, promoting a culture where everyone is responsible for the customer experience and works as a team to meet expectations.
Qualifications
Desirable qualifications and experience:
* Demonstrated technical competence with hands-on support.
* Experience in team leadership and working across management levels.
* Experience in the motor repair industry.
* Strong technical knowledge and repair methodologies.
Who are Solus and what can they do for you?
Solus is one of the largest body repair groups in the UK, wholly owned by Aviva, employing over 1,000 experts across 25 locations, having repaired over 700,000 vehicles in the last 15 years.
* Group income protection with 24/7 access to a GP and medical advice for you and your family.
* Excellent benefits and rewards packages.
* Competitive employer-matched pension contributions.
* Discounts on Aviva products and services.
* Savings and benefits schemes.
* Discounts and schemes for electric vehicle purchases for all employees.
* Holdings approvals from major manufacturers like Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen.
* Award-winning customer service, apprenticeships, and IT systems.
* Partnerships with Thatcham for top products and training in the UK.
* Flexible locations, hours, and working patterns to suit our customers and staff.
* We interview every disabled applicant who meets minimum criteria.
We welcome applications from people of diverse backgrounds and experiences. We seek individuals who can grow with us, and we aim to support your development as we grow our business.
We recognize that our success depends on the dedication and collaboration of our specialists. Join us at this exciting time to help shape our future.
What next?
Please apply online. Our recruitment team will contact you within 7 days.
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