Company Description
The Novotel London Bridge is a 4-star hotel located close to the South Bank (SE1 9HH) with Tate Modern, The Shard, and St Paul's Cathedral just around the corner. There are 182 chic bedrooms, a Gourmet Bar and Restaurant, as well as a fitness centre.
Job Description
The Dual Site Conference and Event Executive is responsible for the sale, organisation, and smooth running of events on behalf of all clients for the Conference and Events Department in two hotels: Novotel London Bridge and Ibis Styles London Southwark. This role involves maintaining and increasing the quantity of sales, as well as developing new relationships with clients (new and existing).
Main responsibilities include:
1. Responsible for the effective and efficient running of operations and the provision of all services of the Conference department.
2. Ensure that a consistently high level of service is delivered by the Conference Team at all times.
3. Ensure adequate coverage of areas at all times in direct relation to the levels of business.
4. Receive incoming calls, analyse client needs, prepare quotes, negotiate, and conclude sales ensuring a prompt and professional follow-up.
5. Apply the price and commercial policy of the establishment to maximize the turnover of the department.
6. Maintain up-to-date records of all events and conferences. Manage the database, tracking new enquiries and business through conferences.
7. Manage the conference diary and keep it updated with any changes, amendments, and cancellations.
8. Assist with marketing of the function and the hotel.
9. Ensure the proper distribution of conference work sheets on a weekly basis and the relevant information to all departments.
10. Adhere to company standards and systems such as RFPs, BDRC, Expotel enquiries, Venue Verdict etc.
Operational duties which will include:
1. Set up, refresh, and clear up all the meeting or conference rooms and break-out areas, ensuring they are left in a clean and tidy condition at all times.
2. Welcome guests, whether on the phone or in the hotel, providing information on the hotel and Conference facilities and escorting organisers and delegates to their relevant areas.
3. Support F&B operation during breakfast and dinner service when required.
Qualifications
Do you:
1. Present a professional, friendly, and efficient impression of the Hotels at all times?
2. Have good organisational skills?
3. Are punctual and have good time-keeping?
4. Have good computer skills?
5. Are able to multitask?
6. Have previous conference and events experience (mandatory)?
Additional Information
Great talent deserves great rewards so here's just some of what we are able to offer:
1. Training and development programmes.
2. Discount card to be used in Accor hotels worldwide.
3. Complimentary stays in UK hotels (Bonus Breaks - subject to T&C).
4. Meals on duty.
5. Uniforms and dry cleaning.
6. Recommend a friend scheme.
7. Employee Advisory Service.
8. Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc.).
When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
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