Job summary The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of clinicians in general practice. The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy. The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice. The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services. The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice. Main duties of the job See appropriate patients that have either single or multiple medical problems where medicine optimisation is required e.g. COPD, asthma. Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines i.e. medicines optimisation. Make appropriate recommendations to GPs for medicine improvement. Undertake clinical medication reviews with patients and produce recommendations for nurses and/or GP on prescribing and monitoring. Undertake clinical medication reviews with patients and produce recommendations nurses or GPs on prescribing and monitoring. Work with care home staff to improve safety of medicines ordering and administration. Managing caseload of patients with common/minor/self-limiting ailments while working within a scope of practice and limits of competence. Signposting to community pharmacy and referring to GPs or other healthcare professionals where appropriate Answers relevant medicine-related enquiries from GPs, other practice staff, other healthcare teams e.g. community pharmacy and patients with queries about medicines. Suggesting and recommending solutions. Providing follow up for patients to monitor the effect of any changes About us Overview of your organisation At Lionwood Medical Practice, we are dedicated to providing comprehensive and compassionate healthcare services to individuals and families in Norwich and the surrounding communities. Our practice is committed to promoting wellness, preventing illness, and delivering high-quality care that meets the diverse needs of our patients. The practice has a patient list size of over 14,000 and continues to grow and expand the offering of services to meet the needs of the local resident and their families. Key Features: Patient-Centred Care: We prioritise the well-being and satisfaction of our patients, striving to create a welcoming and supportive environment where every individual feels valued and respected. Experienced Healthcare Team: Our team of skilled healthcare professionals, including general practitioners, nurses, and support staff, is committed to delivering personalised care and building long-term relationships with our patients. Comprehensive Services: From preventive care and routine examinations to chronic disease management and minor procedures, we offer a wide range of primary care services to address the health needs of patients of all ages. Community Engagement: We are actively involved in our local community and work in collaboration with other healthcare providers to promote health and wellness for all residents. Date posted 05 November 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A5800-24-0010 Job locations 30a Wellesley Avenue Norwich Norfolk NR1 4NU Job description Job responsibilities The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of clinicians in general practice. The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy. The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice. The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services. The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice. Recognises the roles of other colleagues within the organisation and their role to patient care. Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs) Demonstrates ability to work as a member of a team Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary Actively work toward developing and maintaining effective working relationships both within and outside the practice and locality Foster and maintain strong links with all services across locality Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships Demonstrates ability to integrate general practice with community and hospital pharmacy teams Liaises with PCN/ICB colleagues including Pharmacists on prescribing related matters to ensure consistency of patient care and benefit Liaises with Heads of Medicines Management/ Optimisation to benefit from peer support Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, nurses and other practice staff Other healthcare professionals including PCN pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams and dieticians etc. Locality / GP prescribing lead Locality managers Community nurses and other allied health professionals Community and hospital pharmacy teams Hospital staff with responsibilities for prescribing and medicines optimisation Leadership: Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace. Demonstrate understanding of, and contributes to, the workplace vision Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices Demonstrates ability to improve quality within limitations of service Reviews yearly progress and develops clear plans to achieve results within priorities set by others. Demonstrate ability to motivate self to achieve goals Promotes diversity and equality in people management techniques and leads by example. Management: Demonstrate understanding of the process for effective resource utilisation Demonstrate understanding of, and conforms to, relevant standards of practice Demonstrates ability to identify and resolve risk management issues according to policy/protocol Follows professional and organisational policies/procedures relating to performance management Demonstrate ability to extend boundaries of service delivery within the team Education, Training and Development: Demonstrates self-development through continuous professional development activity Participates in the delivery of formal education programmes Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice. Research and Evaluation: Demonstrates ability to critically evaluate and review literature Demonstrates ability to identify where there is a gap in the evidence base to support practice Demonstrates ability to generate evidence suitable for presentations at practice and local level Demonstrates ability to apply research evidence base into working place Demonstrates understanding of principles of research governance. Health and Safety/Risk Management The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990). Job description Job responsibilities The post holder is a pharmacist, who acts within their professional boundaries, supporting and working alongside a team of clinicians in general practice. The post holder will work as part of a multi-disciplinary team in a patient-facing role. The post holder will take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy. The post holder will provide primary support to general practice staff with regards to prescription and medication queries. They will help support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice. The post holder will provide clinical leadership on medicines optimisation and quality improvement and manage some aspects of the quality and outcomes framework and enhanced services. The post holder will ensure that the practice integrates with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload. The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within general practice. Recognises the roles of other colleagues within the organisation and their role to patient care. Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs) Demonstrates ability to work as a member of a team Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary Actively work toward developing and maintaining effective working relationships both within and outside the practice and locality Foster and maintain strong links with all services across locality Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships Demonstrates ability to integrate general practice with community and hospital pharmacy teams Liaises with PCN/ICB colleagues including Pharmacists on prescribing related matters to ensure consistency of patient care and benefit Liaises with Heads of Medicines Management/ Optimisation to benefit from peer support Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, nurses and other practice staff Other healthcare professionals including PCN pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams and dieticians etc. Locality / GP prescribing lead Locality managers Community nurses and other allied health professionals Community and hospital pharmacy teams Hospital staff with responsibilities for prescribing and medicines optimisation Leadership: Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace. Demonstrate understanding of, and contributes to, the workplace vision Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices Demonstrates ability to improve quality within limitations of service Reviews yearly progress and develops clear plans to achieve results within priorities set by others. Demonstrate ability to motivate self to achieve goals Promotes diversity and equality in people management techniques and leads by example. Management: Demonstrate understanding of the process for effective resource utilisation Demonstrate understanding of, and conforms to, relevant standards of practice Demonstrates ability to identify and resolve risk management issues according to policy/protocol Follows professional and organisational policies/procedures relating to performance management Demonstrate ability to extend boundaries of service delivery within the team Education, Training and Development: Demonstrates self-development through continuous professional development activity Participates in the delivery of formal education programmes Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice. Research and Evaluation: Demonstrates ability to critically evaluate and review literature Demonstrates ability to identify where there is a gap in the evidence base to support practice Demonstrates ability to generate evidence suitable for presentations at practice and local level Demonstrates ability to apply research evidence base into working place Demonstrates understanding of principles of research governance. Health and Safety/Risk Management The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990). Person Specification Qualifications Essential Mandatory registration with General Pharmaceutical Council Masters degree in pharmacy (MPharm) (or equivalent Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience Independent prescriber or working towards/intent of gaining independent prescribing qualification. Minimum of 2 years postqualification experience. Person Specification Qualifications Essential Mandatory registration with General Pharmaceutical Council Masters degree in pharmacy (MPharm) (or equivalent Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience Independent prescriber or working towards/intent of gaining independent prescribing qualification. Minimum of 2 years postqualification experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Lionwood Medical Practice Address 30a Wellesley Avenue Norwich Norfolk NR1 4NU Employer's website https://www.lionwoodmedicalpractice.nhs.uk/ (Opens in a new tab)