Frank. Pet Surgeons, Leeds, Leeds, Yorkshire & The Humber
Join Our Team as a part-time Receptionist at frank.Pet Surgeons!
frank.Pet Surgeons are seeking a Veterinary Receptionist to join our friendly and dedicated team.
Our ideal candidate and role details
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe space for our clients and their pets.
This is a part-time role working 28 hours per week Monday to Thursday 8:00am-3:00pm. The salary will be up to £28,000 FTE DOE per annum.
The Practice
It is our mission to make specialist surgical care more accessible. Our specialist surgical teams are up to date with the latest surgical techniques and routinely carry out highly complex surgeries, enabling us to confidently take on the most challenging cases. Everything we do is backed up by a unique Surgical Complications Guarantee that covers any complications arising from surgery within 6 months of the procedure.
Location
Frank. Pet Surgeons is located on the Orbital Industry Park, just off junction 4 of the M621 and 1.3 miles from Leeds train station.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave FTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Frank. Pet Surgeons, Leeds
Unit 8 Orbital Industry Park, Hudswell Lane, Leeds, LS10 1AG, United Kingdom
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