Job summary An exciting opportunity has arisen towork primarily as part of the Community Mental health team focusing on thedirect needs of the service users. Participating in the delivery of individualtreatment plans across boundaries of care, working closely with senior staffand Care Coordinators providing support and care according to PCN team Modeland My Care and Support plans. Main duties of the job To provide support and give time to service users within Navigo who aredifficult to engage and have complex needs.To provide holistic care, taking into account psychosocial and physicalhealthcare needs of the client group and to undertake rehabilitation activitiesalongside service users. Toassist the Care Co-ordinators or key and service users to assess, plan,implement and evaluate individual care plans About us Hello Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond. Thewhole basis of our work is to deliver services that we would be happy for ourown family to use. Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility. Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list. Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre. Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it. Welike to work with forward-thinking people who want to make a difference. Comeand Join us Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated. Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact navigo.recruitmentnhs.net Job description Job responsibilities The PostHolder must have the individual service users needs at the fore at all timesand use the agreed set of values and skills to underpin their day to day work. To workwithout direct supervision, but with someone available to refer to, as and whenrequired, either on or off site on a regular basis, Ensure thatservice users engage effectively with the agreed care plan and participate incommunity support on a regular and consistent basis. Provideregular and practical support to service users and their carers/significantother in developing and managing dignity and independence. Providesupport and assistance, as necessary, with daily living activities. Positivelypromote independent living skills of service users. Work flexiblywith Care Co-ordinators, other relevant community support, service user andsignificant other to implement plan of care. Help serviceusers gain access to resources, including benefits and welfare rights. Help identifyearly signs of relapse by monitoring the services user progress, level offunctioning and mental state and alert the appropriate staff involved in thepersons care. Assist theCare Co-ordinator and service user in developing crisis/contingency plans andadvanced statements, as per local policy guidelines. To maintainadequate records, as required, by existing procedures, entering appropriatedetails on the service users electronic record and any paper held files. To be able tocommunicate routine information in an arena where there will be barriers tounderstanding, and to be able to use tact and persuasion in a non-aggressivemanner. Attend andparticipate in agreed training, development and supervision sessions as anindividual and as part of the team. To undertakesuch other duties as may be determined from time to time within the generalscope of the post. Adhereto health and safety legislation. Job description Job responsibilities The PostHolder must have the individual service users needs at the fore at all timesand use the agreed set of values and skills to underpin their day to day work. To workwithout direct supervision, but with someone available to refer to, as and whenrequired, either on or off site on a regular basis, Ensure thatservice users engage effectively with the agreed care plan and participate incommunity support on a regular and consistent basis. Provideregular and practical support to service users and their carers/significantother in developing and managing dignity and independence. Providesupport and assistance, as necessary, with daily living activities. Positivelypromote independent living skills of service users. Work flexiblywith Care Co-ordinators, other relevant community support, service user andsignificant other to implement plan of care. Help serviceusers gain access to resources, including benefits and welfare rights. Help identifyearly signs of relapse by monitoring the services user progress, level offunctioning and mental state and alert the appropriate staff involved in thepersons care. Assist theCare Co-ordinator and service user in developing crisis/contingency plans andadvanced statements, as per local policy guidelines. To maintainadequate records, as required, by existing procedures, entering appropriatedetails on the service users electronic record and any paper held files. To be able tocommunicate routine information in an arena where there will be barriers tounderstanding, and to be able to use tact and persuasion in a non-aggressivemanner. Attend andparticipate in agreed training, development and supervision sessions as anindividual and as part of the team. To undertakesuch other duties as may be determined from time to time within the generalscope of the post. Adhereto health and safety legislation. Person Specification Qualifications Essential Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience. Desirable A basic knowledge/understanding of the Mental Health Act Basic food Hygiene certificate Personal Qualities Essential Flexibility required to meet service needs A commitment to providing a person-centred care approach Team Worker Positive attitude to change Interests and Motivation Essential Strong team player Self-motivated Able to use initiative Desirable Evidence of a commitment to user/carer involvement Commitment / Circumstances Essential Commitment to flexible working patterns Desirable Access to transport Skills & Attributes Essential Ability to respond to the individual rights/needs/opinions of service users Ability to work flexibly according to demands. Ability to maintain a safe environment for residents/ carers/staff Excellent written and verbal communication skills Standard keyboard skills Desirable An awareness of Health and Safety in the workplace Knowledge of the benefits and housing systems. Experience Essential Experience of working with people with Mental Health problems An interest in and commitment to on-going personal/professional development Desirable First Aid training Basic IT knowledge Person Specification Qualifications Essential Certificate in Community Mental Health, or a willingness to undertake this, or an equivalent level of experience. Desirable A basic knowledge/understanding of the Mental Health Act Basic food Hygiene certificate Personal Qualities Essential Flexibility required to meet service needs A commitment to providing a person-centred care approach Team Worker Positive attitude to change Interests and Motivation Essential Strong team player Self-motivated Able to use initiative Desirable Evidence of a commitment to user/carer involvement Commitment / Circumstances Essential Commitment to flexible working patterns Desirable Access to transport Skills & Attributes Essential Ability to respond to the individual rights/needs/opinions of service users Ability to work flexibly according to demands. Ability to maintain a safe environment for residents/ carers/staff Excellent written and verbal communication skills Standard keyboard skills Desirable An awareness of Health and Safety in the workplace Knowledge of the benefits and housing systems. Experience Essential Experience of working with people with Mental Health problems An interest in and commitment to on-going personal/professional development Desirable First Aid training Basic IT knowledge Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Navigo Health and Social Care CIC Address Weelsby View Health Centre Ladysmith Road Grimsby DN32 9SW Employer's website