Customer Collaboration and Forecasting Analyst Location: M&S HQ, London Paddington Working Hours: Hybrid Working at Head Office Monday, Tuesday and Friday Salary: Highly Competitive Salary Benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose. About the Role We are seeking a Customer Collaboration and Forecasting Analyst where you will play a crucial role in fostering relationships between 2 Sisters Food Group and M&S. You will be responsible for forecasting and demand planning, managing and influencing orders daily to ensure seamless operations across our five meal sites. You will collaborate closely with our commercial team based at the M&S Head Office to drive success and continuous improvement. Key Responsibilities Responsible for the co-ordination of the day-to-day supply chain collaboration activities between M&S and 2SFG Meal Division Provide complete partnership with our commercial business unit to analyse data and provide insight, to deliver forecast alignment with both M&S Supply Chain and internal Site Planning/Commercial teams To ensure our short and mid term demand signals are robust and achieved within weekly forecast accuracy (>75%) and bias (/-7%) targets Lead weekly meetings with M&S Supply Team and 2SFG stakeholders Accurate planning and delivery of NPD / range revisions / Seasonal / packaging changes on time and without any detrimental impact to service or cost to M&S or 2SFG About You We are looking for a dynamic individual with a background in demand planning, account management, or supply chain. You will be analytically and mathematically minded and possess strong communication skills. Key Skills Excellent communication and collaboration skills Ability to manage multiple tasks and projects with a high level of accuracy and attention to detail Experience in demand planning and forecasting, with a track record of meeting accuracy and bias targets Strong organisational skills and the ability to lead performance reviews and meetings Experience within Major Retailer's Head Office or Chilled Manufacturing environments may be advantageous Benefits Refer a friend scheme Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us. meals01