Job Description
Key Responsibilities:
* Perform a variety of treatments which we offer, including massages, facials, and body treatments.
* Provide outstanding customer service with a focus on luxury, efficiency, and professionalism. Attention to detail with creative flair will also be key.
* Maintain a clean, stocked, and organized treatment room, adhering to health and safety guidelines.
* Promote and professionally recommend spa services, treatments, and products to guests.
* Keep accurate records of treatments for repeat guests and assist with stock management.
Qualifications
* Level 3 NVQ/SVQ or equivalent in Beauty Therapy.
* At least 2 years of experience performing Spa and Beauty treatments.
* Experience in luxury spa and wellness preferred.
* Knowledge of a range of spa, wellness, and beauty treatments is beneficial.
Additional Information
Benefits:
* 28 days annual holiday entitlement (pro-rata).
* Death in Service life assurance.
* Staff meals on duty.
* Discounted accommodation at Relais & Châteaux, PoB, and Luxury Scotland Hotels.
* Monthly gratuities.
* 50% off food in our restaurants.
* Employee Assistance Programme (24/7 access).
* Glenapp uniform and company social events.
* Subsidized live-in accommodation available if needed.
* Pension scheme enrolment.
Submit your CV and cover letter to hr@glenappcastle.com by 1st of March. We look forward to welcoming you to our team!