Location: Farnworth Office
Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)
We have a vacancy for a Receptionist/Administrator to join our Farnworth office.
The position will involve working from front of office, dealing with enquiries by telephone, email and in person.
Job Role
Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:
* To provide excellent customer service promoting the firm whenever possible
* Meeting and greeting clients and offering refreshments
* To answer all incoming calls effectively and transfer through to relevant staff
* To make telephone contact with clients and outside bodies
* To undertake filing, scanning, faxing and photocopying when necessary
* To arrange appointments and meetings as required
* To deal with banking and petty cash
* Opening, distributing and franking the office's post
* Administration support such as opening files, typing and other legal and office administration support as required
* Ordering of stationary
* Maintaining the reception desk/area
Skills Required
* Must have good organisational skills
* Must have attention to detail (Accuracy essential)
* Professional telephone manner
* Ability to work well within a team
* Motivated, friendly, confident, reliable & team player
* Eager to learn and develop new skills, flexible
The traditions and values, which first established Russell & Russell as an early pioneer of legal services continue to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach. We are Lexcel, CQS, WIQS accredited.
The practice has 200 people and has grown organically to incorporate nine offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich, Middleton and Westhoughton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales.
The firm holds a number of industry-related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.
What We Offer
* Attendance bonus
* 25 days a year plus bank holidays and an accrual system after 2 years
* Birthday Holiday
* Referral schemes (PI, Conveyancing, Family & Wills/Probate)
* Discounted Services (Conveyancing, Family & Wills)
* Staff Introductory Scheme (Refer a successful applicant and get £500)
* Monthly Raffle Draw – 1st, 2nd & 3rd prizes
* Dress down once a month (linked to a chosen charity)
* Annual Christmas Party & Events
Training & Development
* Training and development opportunities
* Internal workshops
* Compliance webinars
Applications: To apply, please click the button below to complete the application form and attach your CV.
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