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Site Yorkshire Ambulance Service Town Wakefield Salary £24,071 - £25,674 per annum, pro rata for part-time Salary period Yearly Closing 23/03/2025 23:59
Job overview
Please note, we will only advertise this vacancy until we have a satisfactory number of applicants, so if you are interested in coming to work with us, make sure you apply early.
The Human Resources department within Yorkshire Ambulance Service NHS Trust have an exciting opportunity for enthusiastic and customer focused individuals to join our team as an ER Services Assistant. Working within the People Strategy team you will play a key role in managing HR administrative processes across all Employee Relations functions, working in a timely manner to tight deadlines.
Main duties of the job
The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation.
Having experience working within an administrative function providing notetaking support and diary management is essential, alongside having experience of using HR systems and resolving queries in a timely manner.
Having a strong sense of customer care and inclusivity is essential as well as a willingness to commit to the core values of the Trust. Experience of working within the NHS and having knowledge of Agenda for Change Terms and Conditions is desirable.
Interested in joining our team? If you feel you meet the criteria we would really like to hear from you.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits
* Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
* 27 days annual leave, increasing to 33 with service.
* Contributory Pension.
* NHS Discounts including shops, restaurants, gyms etc.
* Car lease and other salary sacrifice schemes (salary dependent)
* Dedicated employee assistance and counselling service.
* Opportunities for research participation, career progression and ongoing development.
* Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
Working as part of a busy and productive team, the post holder will provide advice and guidance to staff and managers on basic HR queries, signposting to the relevant policy as appropriate and escalating matters which are complex or sensitive.
The successful candidate will provide administration support to the Employee Relations team as required, particularly in support of ER casework, such as coordinating formal hearings and taking minutes at fact find meetings, panel hearings, and appeal hearings, ensuring that notes are transcribed, approved, and disseminated on a timely basis.
The subject of such cases is often highly contentious and can be emotive.
The postholder will be responsible for updating and maintaining ER Case Tracking software, and manipulating data to produce workforce reports for the HR team.
The successful candidate would be responsible for organising and supporting job evaluation panels.
Person specification
* Have the ability to exercise initiative
* Advanced keyboard skills – a high degree of accuracy and speed required in all tasks
* Able to work effectively as part of a team
* Good standard of IT literacy including working knowledge of databases and Microsoft office package
* Ability to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives
Experience
* Experience of working in a fast paced office environment, working to deadlines
* Demonstrable experience working in a HR environment, including ER
* Experience of using HR information systems
* Experience of handling confidential information
* Experience of working within the NHS and knowledge of Agenda for Change T&Cs
Qualifications/Knowledge
* Educated to GCSE standard or equivalent (e.g. 5 GCSEs grade A – C including Maths and English)
* Evidence of Continuing Professional Development
* Level 3 NVQ Diploma in a related subject (HR/Administration), or equivalent experience
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.
The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.
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Name Lisa Newton Job title Senior HR Advisor Email address lisa.newton23@nhs.net Telephone number 07484975017 Additional information
Please note this vacancy may close early if sufficient applications are received.
For further details or an informal conversation, please contact:
Lisa Newton, Senior HR Advisor at lisa.newton23@nhs.net
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