Job summary We are looking for a highly motivated and enthusiastic Support Medical Secretary to work within the Pain Management Department based at Russells Hall Hospital in Dudley. The post holder will provide comprehensive secretarial support to the Pain Management Team demonstrating a commitment to providing high quality patient focused care with a meticulous approach to work and excellent communication skills. Main duties of the job To provide a support medical secretarial service within the Directorate.To undertakeaccurateaudio/copy typing of medical correspondence and general administration for the Consultants and their teams.This will includehighly sensitiveand complex medical terminology with a need for confidentiality. Dealing with enquiries from the patients/relatives, generalpractitionersand individual departments.Reassuring patients (carers/relatives ifappropriate)waiting for appointments, test results and commencement of treatment.Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention. General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such asethnically diverse,disabled and LGBTQ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group. We are committed to home life balance through flexible working and making reasonable adjustments where possible Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number 253-1024-6689526 Job locations Russells Hall Hospital Pensnett Road Dudley DY1 2HQ Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Ability Essential 1 year experience typing Desirable 1 year NHS experience Knowledge Essential Be able to work autonomously Desirable Previous experience in Pain Management Knowledge Essential Experience of Microsoft Word Packages Desirable Knowledge of Bighand Person Specification Ability Essential 1 year experience typing Desirable 1 year NHS experience Knowledge Essential Be able to work autonomously Desirable Previous experience in Pain Management Knowledge Essential Experience of Microsoft Word Packages Desirable Knowledge of Bighand Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Dudley Group NHS Foundation Trust Address Russells Hall Hospital Pensnett Road Dudley DY1 2HQ Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)