Join our team as a Central Support Officer at King's Mill Hospital!
Are you a motivated and detail-oriented individual who thrives on delivering top-notch patient and customer care? If so, we have the perfect role for you!
Key Responsibilities:
• Serve as the primary contact for GP practices regarding patient referrals.
• Efficiently book referrals through the E-referrals system in chronological order.
• Collaborate in building and updating the Directory of services within ERS.
• Work closely with Business Support Managers to identify additional outpatient capacity.
• Create and modify patient communication letters in Careflow.
• Coordinate the receipt of two-week wait referrals from GP practices
• Maintain permanent clinic changes on Careflow to match consultant job plans
• Stay informed about local and national initiatives affecting outpatient bookings.
• Continuously review and enhance existing working methods.
• Pilot and implement new procedures and systems.
• Keep up-to-date with mandatory training.
• Offer support to the team as needed.
If you're ready to embark on an exciting journey, apply today to become our Central Support Officer! Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.
To understand the role in more detail, please refer to the attached job description and person specification.
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.
We would love you to join us.
To understand the role in more detail, please refer to the attached job description and person specification.
This advert closes on Wednesday 22 Jan 2025
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