Job Summary
The Study Support Service Senior Manager will have overall responsibility for leading the local operational aspects of the Regional RDN (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, serving as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability.
Main Duties of the Job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients stay healthy when they need it most.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies, and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It's never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
Date Posted: 19 February 2025
Pay Scheme: Agenda for Change
Band: Band 8a
Salary: £53,755 to £60,504 a year pro rata
Contract: Permanent
Working Pattern: Full-time
Reference Number: 185-1593-9746
Job Locations:
Royal Devon and Exeter Hospital, Barrack Road, Exeter, Devon, EX2 5DW
Office N8, Plymouth Science Park, 1 Davy Road, Plymouth, Devon, PL6 8BX
Health Innovation Network building, Vantage Point, Pynes Hill, Exeter, Devon, EX2 5FD
Health & Wellbeing, Innovation Centre, Treliske, Truro, Cornwall, TR1 3FF
Job Description and Responsibilities
The role will provide operational management of the Study Support Service, and line management of a team of Study Support Service Managers. Line Management of staff members will include undertaking staff reviews to identify training and development needs, and establishing how those needs will be met, and managing performance against agreed objectives. The postholder will ensure the same review processes take place for all staff with the defined function via appropriate line management arrangements and that skills and capabilities exist to meet current and future business needs.
This role will have overall responsibility for ensuring local services within the Study Support Service are delivered to a high quality and consistently in line with nationally defined standards and operating processes. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services. The role will also serve as a primary escalation point to identify issues necessitating regional or national resolution and attention. The role will work in collaboration with Regional Specialty and Settings Leads, ensuring seamless coordination and alignment with broader strategic objectives.
Please note that the contractual base for this role could be Devon, Cornwall or Somerset.
Working Pattern: 37.5 hours per week.
Interview Date: To be confirmed.
For further information please contact: Jo Taylor, Head of Partner Liaison and Planning at Joannetaylor1@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received.
Benefits
We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree, or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit.
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter. Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
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