Automotive BDC Sales / Business Development
Generous Pay Plan + Great Benefits! Experience Preferred but Not Required! Paid Training available
Walk-in Applicants are Welcome!
Job Intro
Kia of East Hartford is hiring now for a BDC / Internet Sales Representative for our Business Development Center. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. KIA of East Hartford is a new and used KIA dealership and we also serve KIA drivers in the Bristol, Enfield, Columbia and Wallingford areas which are less than 20 minutes away. We are constantly rated a top KIA dealer in CT. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. If you are enthusiastic and dedicated, we want to talk to you!
Job Description
Work on-site to answer internet and phone requests for vehicle information, pricing, availability, etc., schedule several appointments/day for potential customers and schedule appointments for Product Specialists to finalize the sale, and more.
* Call and email new inquiries promptly
* Follow up on internet sales leads
* Identify customer's needs, answer questions in a pleasant manner, and assist customers to the best of your ability
Responsibilities
* Work on-site to answer internet and phone requests for vehicle information, pricing, availability, etc., schedule several appointments/day for potential customers and schedule appointments for Product Specialists to finalize the sale, and more.
* Call and email new inquiries promptly
* Follow up on internet sales leads
* Identify customer's needs, answer questions in a pleasant manner, and assist customers to the best of your ability
* Make outbound calls for appointment reminders, reschedule missed appointments, etc.
* Follow up on customer inquiries to ensure they are satisfied
* Maintain accurate records of all communications in the CRM System
* Other duties may be assigned.
Requirements
* Good communication, customer service, telephone and computer skills
* Call Center or BDC, Business Development Center experience is preferred
* Auto dealership experience is a plus
* Must have good computer skills
* A good work ethic and self-motivated to succeed!
* A positive attitude and professional appearance
* Able to multi-task in a fast-paced environment
* High school diploma or equivalent
* Valid driver's license and good driving record
* Please upload your resume. Completing the online assessment will grant you priority consideration!
* Must be authorized to work in the U.S. without sponsorship and be a current resident.
* Must pass pre-employment testing to include background checks, MVR, and drug screening.
Terms
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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