We are seeking a Travel Coordinatorto join our London office support team. In this role, you will be integral to the experience of both our employees and our clients, taking responsibility not only for the teams you support but also for the space that we work in.
You will thrive in a fast-paced environment where the key to success is proactivity and communication. You’ll be able to quickly acclimatise to our culture, adapt to our various leaders and navigate your way around our various resources and knowledge networks. The ability to juggle multiple travel deadlines is a must, as is continual prioritisation. You will be a natural relationship-builder, able to communicate with colleagues at all levels.
What You Will Do
The Travel Coordinator collaborates with the Studio Coordinator team, as well as Principals & Directors across the European Region to make complex international travel arrangements for all members of staff.
* Act as the main point-of-contact for all day-to-day travel queries
* Support users with the online booking tool
* Work to provide a duty of care and ensure that any travel incidents or logistical issues are communicated properly
* Identify any updates needed for the current travel program based on feedback and the needs of our internal customers
* Evaluate travel booking patterns to inform better processes
* Identify opportunities to spend less on travel and reduce carbon footprint
* Work with global travel community to capture opportunities for cost savings through frame agreements
* Oversee complex and executive itinerary planning
Your Qualifications
* Ability to multitask in a fast-paced environment with a strong sense of urgency and professionalism
* Minimum of 2 years + experience within a similar role
* Excellent attention to detail, superior organisational and time management skills
* Experience in travel management, ideally in the Middle East & Europe
* Strong verbal and written communication skills
* Sensitivity to confidential projects and information
* High standards and quick to take accountability for your team and space
* Ability to understand and promote our culture
* Curiosity to know more about your colleagues’ work and purpose
* Energetic and positive in all that you do
* Flexibility and a willingness to get involved in areas that might be outside your core responsibilities
* Experience in interacting with all levels of staff
* Ability to anticipate needs and operate proactively
* A sense of pride in delivering warm, first-class customer service
* Bachelors’ degree preferred
Life at Gensler
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical and dental insurance, season ticket loans, pension, and twice annual bonus opportunities.
As part of the firm’s commitment to professional development, Gensler offers reimbursement for certain professional qualifications and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programmes or classes. We view our professional development programmes as strategic investments in our future.
About Us
At Gensler, the value of our work stems from its positive impact on the human experience. We are a dynamic and collaborative design firm uniting creativity, research, and innovation to solve complex problems for our clients. Our work challenges conventional ideas about architecture and the built environment. We aren’t just designing buildings—we are reimagining cities and places that make a difference in people’s lives.
Founded in 1965, Gensler has built a team of 6,000 professionals who partner with clients in over 100 countries each year. Everything we do is guided by our mission: to create a better world through the power of design.
NOTICE TO APPLICANTS
Gensler celebrates diversity and our commitment to creating an inclusive environment for our colleagues. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us .
Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email info@gensler.com .
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