Carrier Relations Manager - Infrastructure UK, Ireland
Job ID: 35101
Job Location: London, GB
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Job Summary
Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The Senior CRM Infrastructure is responsible for identifying, qualifying, and on-boarding new suppliers for Dark Fibre and Space & Power, as well as developing, negotiating, and obtaining approvals for Master Service Agreements and Framework Agreements. They work in close collaboration with internal operational teams to obtain quotations and negotiate major individual orders. The role includes managing vendor relationships and costs during the lifecycle of acquisitions and supporting the business with thematic escalations. The candidate will also project manage the bidding process for network expansion projects, delivering material in-year cost savings against their assigned base, identifying cost optimization opportunities, and defining the 3-5-year procurement strategy for their area of responsibility.
Job Description
Typical tasks and responsibilities will include:
* Select and on-board vendors – Identify potential vendors and manage the on-boarding of new vendors for dark fibre, co-location space, and power in support of infrastructure projects.
* Develop Master Service Agreement, Contracts, and Purchase Order terms and conditions – Develop, negotiate, and arrange necessary inputs and approvals for Master Service Agreements, Contracts, or Purchase Order terms and conditions, as appropriate in support of dark fibre, co-location space, and power acquisitions.
* Develop and negotiate complex solutions – Work with Sales, Strategy, and CRM to develop bespoke infrastructure solutions, obtain sourcing quotations from vendors for dark fibre, duct, co-location space, and power acquisitions.
* Negotiating costs and placing contracts or purchase orders – Negotiate costs and arrange approvals and trigger the placement of orders for dark fibre, backbone, space, and power acquisitions.
* Project managing the bidding process for network expansion projects. Identify, project manage, and deliver cost-saving opportunities. Manage costs during the lifecycle of dark fibre, co-location space, and power through negotiating revised costs at breakpoints in contracts or as contract terms expire.
* Escalations - Deal with thematic escalations for service delivery, fault management, and payments.
* Invoice & Inventory Validation – Support the Accounts Payable, Finance, and operations functions with invoice and inventory validation from vendors of dark fibre, co-location space, and power acquisitions.
* Vendor Management - Build and maintain strong relationships at the exec level with our key suppliers of infrastructure services. Hold regular reviews and keep vendors' performance accountable to contractual SLAs.
* Market Development Intelligence – Liaise with Carrier Relations Managers and Pricing Analysts to maintain a broad knowledge of the market, suppliers, regulatory, technology, and pricing trends.
* Vendor Strategy – Define 3-5-year supplier and regional strategy.
Skills
* Telecommunications Knowledge
* Process Improvement
* Cost Optimization
* Supply Chain Management
* Contract Management
Education
A bachelor’s or master’s degree in Finance, Business Management, or a related field.
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and Inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Our Benefits
* Flexible working hours and the option to work from home.
* Extensive induction program with experienced mentors and buddies.
* Opportunities for further development and educational opportunities.
* Global Family Leave Policy.
* Employee Assistance Program.
* Internal inclusion & diversity employee networks.
A Global Network
When you join Colt, you become part of our global network. We are proud of our colleagues and the stories and experiences they bring.
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