Data and Implementation Analyst
Location: Reigate – hybrid
Full time – 35 hours
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Who are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions. Our world is moving quickly, with the defined benefit buy in/buy out space growing each year, and Just continues to grow its business by over £4bn of assets annually.
We are a purpose-driven company with compelling and credible goals. We help people achieve a better later life by providing competitive and innovative products, services, financial advice, and guidance to help our customers achieve security, certainty, and peace of mind in retirement.
We’re a company on a mission: to become a beacon for the entire retirement industry. Everyone deserves a fair, secure, and fulfilling retirement.
Role Responsibilities
To provide high-calibre and proactive assistance to both the Data and Onboarding Service Manager and Senior Implementation Managers. Leading on new scheme implementations, data cleanse, operational data analysis, pension scheme buy outs, and supporting with the monthly reinsurance reporting.
Act as the initial point of contact for all implementation queries from the Third Party Administrator (TPA) and the Operational team. Be a role model for the Implementation Support function within Data and Onboarding Services.
Examples of Key Activities
1. Support the transition of buy ins, completing a full review of the benefit specification and data for completeness, highlighting issues to the relevant party and owning through to resolution.
2. Complete the implementations for both buy-in and buy-out schemes with our TPA(s), linking in with the Data and Onboarding Service Manager and Senior Implementation Manager(s) as needed, monitoring progress against plans and highlighting any issues or delays to the team.
3. Complete the TPA set up sign-off process for all implementations, maintaining records of the sign-offs completed and ensuring everything is signed off as per the agreed DB Governance matrix.
4. Facilitate the completion of all operational tasks for schemes in transition such as payroll funding, member calculations, and reinsurance reporting, working with others in DB as required.
5. Support the delivery of buy-outs, working with the Senior Implementation Manager(s) as needed.
6. Manage the BAU handover process for all schemes with both our TPA and Operational teams, owning any queries and resolving them with relevant support as needed.
7. Support the completion of the monthly reinsurance reporting as required.
8. Support the completion of the DB valuation data, dealing with any data queries and leading discussions with TPAs, liaising with our internal TPA manager as needed.
9. Support with the collation and production of any monthly MI, highlighting any unexpected delays or issues to the Data and Onboarding Service Manager.
10. Provide training and guidance to new implementation support team members, measuring and signing off their competence levels accordingly as they progress.
11. Provide support to the Senior Implementation Manager, deputising as necessary.
Skills and Knowledge
1. Ability to work independently and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
2. Ability to manage a diverse workload and prioritise effectively, ensuring delivery as required.
3. Good verbal, written communication, and interpersonal skills, with the ability to communicate both internally and externally.
4. Good analytical and issue resolution skills.
5. An understanding of DB pensions, pension scheme administration requirements, and systems would be beneficial.
6. An understanding of DB de-risking administration requirements and how they differ from standard pensions administration is an advantage but not essential.
7. Experience working in the pensions industry for administrators or an insurance company would be beneficial.
8. Experience of working on projects or implementations would be helpful.
9. Experience of DB Corporate Pensions and an understanding of the Life and Pensions Industry is beneficial.
Why Just?
We are committed to building a more sustainable business and have publicly committed to reducing our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives to protect our planet for future generations.
Diversity, Equity, and Inclusion (DE&I) is a key priority for Just as part of our overall strategy, ensuring all of our people feel proud to work at Just. We have joined a number of initiatives, including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability, and those who identify as LGBTQ+. There are multiple employee network groups that champion issues including race, gender, social mobility, and neurodiversity.
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing, and most importantly - each other.
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