ALPHA INDUSTRIAL WASTE SERVICES is a non-hazardous water treatment and solidification facility located in Cambridge, OH. We provide consulting, reuse, and recycling services on a nationwide scale. Our core capabilities include water treatment, solidification, waste-to-energy, and specialized waste transportation.
JOB SUMMARY
We are seeking an experienced and strategic Dispatcher/Logistics Coordinator to oversee and optimize our logistics operations. The ideal candidate will manage our fleet and coordinate waste collection, transport, and disposal activities. You will be responsible for ensuring that our logistics processes are efficient, cost-effective, and compliant with environmental regulations. You will work closely with the facility manager to control incoming materials and ensure proper storage, as well as taking project requests from the salespeople daily, and enforcing compliance with job write up, safety, and job tracking procedures.
DUTIES, TASKS, AND RESPONSIBILITIES
1. Scheduling
o Scheduling transportation, disposal, and inbounds to the facility.
o Maintaining Receiving schedule for the facility.
o Identifying optimal routes and schedules.
2. Maintaining the company Dispatch Schedule
o Updating daily and ensuring accuracy.
o Sharing with the sales team and management.
3. Handling Failures / Issues with Drivers and Deliveries
o Mitigating failures before they happen.
o Ensuring JSF are detailed and comprehensive.
o Double checking with haulers the day before to verify job/details.
o Being proactive, detail-oriented, and communicative.
o Handling driver failures, informing all parties, and taking steps to correct the situation.
o Addressing minor delivery and pick-up issues raised by drivers, customers, and brokers.
o Promptly notifying account managers or appropriate personnel of delays or failures.
o Escalating issues to appropriate managers and departments when necessary.
4. Shipping document creation
o Preparing dispatch documents, as well as generating freight bills and invoices.
o Transmitting manifest information to third parties.
5. Document Management
o Responsible for paperwork and document management for all shipping-related paperwork including manifests/BOL, service tickets, weight tickets.
o Ensuring document compliance.
6. Document Auditing and Compliance Enforcement
o Reviewing company JSF Forms for accuracy.
o Reviewing billing invoices related to transportation and disposal for discrepancies.
o Auditing vendor paperwork to ensure internal compliance with company policies, procedures, and paperwork requirements.
7. Contractor Compliance
o Ensuring completed paperwork is received, reviewing manifests for accuracy and signatures.
o Working with sales and safety departments to ensure haulers have info to perform work safely and monitor and report any safety noncompliance.
8. Safety & Compliance
o Operating in compliance with OSHA/DOT requirements as well as all local, state, and federal requirements and company policies.
o Reporting accidents or other critical safety-related issues to the Safety Department.
9. Waste & Drum Inventory Management
o Working with facilities manager to analyze waste inventory and create a plan for outbound waste scheduling.
o Drum inventory management.
o Scheduling inbound/outbounds.
10. Growth & Optimization
o Researching and identifying prospective suppliers and vendors.
o Research and development of routes based on efficiency.
11. Customer Service
o Central communication link between internal and external parties.
o Communicating with drivers and customers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information.
o Maintaining transporter & vendor relationships.
Essential Job Experience
* Bachelor’s degree in supply chain management, business administration, or a related field.
* 5+ years of experience, preferably within the waste management or environmental services sector.
* Strong understanding of operations, route planning, and fleet maintenance.
* Knowledge of regulatory requirements in waste management and environmental compliance.
* Proven leadership abilities with experience managing a team.
* Proficient in logistics software and data analysis tools.
Alpha Industrial Waste Services is an Equal Opportunity Employer.
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