1. To ensure a fair and safe trading environment for consumers and businesses
2. Carrying out comprehensive inspections of trade premises
3. Advising traders and consumers of their rights and obligations
4. Investigating complaints and service demands
5. Developing and implementing projects and initiatives
6. Supporting the Council’s Crime Reduction Strategy by the enforcement of legislation in relation to unfair trading practices in partnership with other agencies
7. Increasing awareness of consumer protection through project initiatives within the department’s Service Plan
8. Provide written and verbal advice and assistance to traders on trading standards matters, including advice on their rights and obligations and the interpretation of trading standards legislation
9. Carrying out programmed risk-based and project-based inspections of a wide variety of trade premises, with a view to ensuring compliance with trading standards legislation
10. Undertaking age-related enforcement inspections and supervising children engaged in the test purchase of age-controlled goods
11. To update the Services' database
12. Instigate formal/informal action against businesses for breaches of legislation, including preparing reports for Court and evidence gathering
13. To apply for entry warrants in Court when appropriate
14. Prepare letters, reports, memoranda, and notices as part of any case work including issuing suspension notices or seizing goods where public safety is involved
15. Identify, investigate, and report where necessary, infringements arising from inspections, complaints, and enquiries
16. Undertake all enforcement activity in accordance with Police and Criminal Evidence Act (PACE), Criminal Procedures and Investigation Act (CPIA), Regulation of Investigatory Powers Act (RIPA) and Departmental procedures
17. Prepare case papers for written assurances and injunctive action in the County and High Courts
18. Carrying out the duties of an authorised officer under the Road Traffic Acts dealing with the check weighing of goods vehicles for overloading
19. Act as Home Authority Officer, in accordance with the LACORS principle, forming suitable business partnerships whilst providing advice and assistance on Trading Standards legislation appropriate to the business
20. Liaising and advising effectively with colleagues at a range of levels within the department, other council departments, and with Police, Her Majesty’s Revenue and Customs and other similar organisations
21. To prepare and present talks and training on the work of the Trading Standards service and legislation enforced to a range of both internal and external audiences
22. Assisting in developing policies and best practice for preventing and minimising crime
23. Participate in awareness raising campaigns with partner agencies to reduce crime
24. Prepare press releases, articles for trade publications, members bulletins, etc. in association with the work of the department and outcomes of Court cases
25. To participate in training to be able to demonstrate competence
26. Championing the professional integrity of the Trading Standards service
27. Supporting Customer Focus, Best Value and electronic management of processes
28. Actively sharing feedback on Trading Standards policies and interventions
29. To assist and train new members of staff to become effective team members
30. To represent the team on appropriate specialist coordinating groups (e.g. SWLFTG, Safety Group, etc.)
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