Howden Group Holdings has recognised that attracting and retaining the right talent is of paramount importance to the continued success of the Group. We therefore need to attract individuals of the highest calibre through a recruitment process that is free from bias and discrimination, yet aligned to our commercial ambitions. Internal mobility plays an important role for the Group in retaining expertise, experience and talent by enabling employees to pursue their individual career goals and achieve their ambitions. We recognise that all people have a fundamental need and desire for on-going development and growth, and we also recognise that the best candidate for a role may already work inside the organisation so we encourage you to look internally for the next step in your career. Key Results Area Demonstrate consistent professional and constructive communication at all times to help support a positive and collaborative working environment Ensure contract certainty is achieved on all accounts at time of inception Ensure accurate policy documentation issued to the broker or customer Proactively support acquisition of new business Positively represent magenta and partners externally to the market Working towards set targets each month including profitability, GWP, conversion, quotes per day, turnaround times, workflow management, phone service. Following the underwriting and pricing knowledge and guidance from the Senior Mgt. Team to ensure that the company's underwriting performance commitments are met Comply with the laws and regulations that apply to the insurance market including all key regulatory, conduct and risk management requirements and responsibilities. Utilise available actuarial information, other statistics and underwriting experience when considering acceptance, terms and premiums. Utilise available information and profiling of risks when considering acceptance, terms and premiums. Make effective decisions when dealing with presented cases, being able to justify underwriting decisions, keeping detailed and accurate records of policies and decisions made Provide excellent customer service to forge strong relationships with brokers. To be the delegated Underwriter for agreed Brokers, offering a bespoke service where required. Undertake any required training to ensure the role can continue to be effectively carried out. Skills and Competencies Underwriting experience and knowledge. Excellent communication and negotiation skills both over the telephone and in writing Problem Solving and an eye for detail. Computer literate and thorough understanding of the Trading Platform The understanding to “think outside the box” and make commercial underwriting decisions Able to work under pressure and in a fast-paced environment Strong interpersonal and relationship building skills Good market and competitor knowledge. Good understanding of TCF principles. Good understanding of CIDRA Qualifications A minimum of Cert CII is preferred A-Level Standard Qualifications Technical Experience Good understanding of Residential Property Insurance Good understanding of Property Insurance Sales and/or Underwriting General Understanding of Property Insurance Claims General Understanding of FCA GI Regulation Experience Required A minimum of 3 years’ experience in Property Underwriting or A minimum of 1 years’ experience in non-standard property underwriting Our Culture: People First We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that’s better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.