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Ref: 22851
Job Title: Mandarin speaking Customer Claim Specialist - Reading
The Skills You'll Need: Mandarin, accounting, customer claim, administration, good communication.
Your New Salary: Up to £30k, depending on experience
Office based (Reading)
Perm
Working hours: 9:00am-5:30pm
Start: ASAP
What You'll be Doing:
* Organize, archive, and maintain files for easy and timely access.
* Perform data entry and database management, focusing on accuracy and completeness.
* Handle internal and external communications, ensuring timely information flow.
* Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
* Review customer claims and collect required documentation for managerial evaluation.
* Communicate with the sales team and customers to resolve claim-related issues.
* Issue credit notes through the internal system.
The Skills You'll Need to Succeed:
1. Ability to work cross-culturally and adapt to diverse work practices.
2. Understanding of the business-to-business environment.
3. Strong collaboration skills to coordinate with ...