Job description
Job Title: Credit Controller Salary: £30k - £40k Location: Central London, Hybrid Options
Summary:
We are representing a Property Management & Investment firm based in Central London, looking to bring a Credit Controller on board their growing team. The successful candidate must come from a Residential Real Estate background and have experience dealing with Residential Tenants collecting Rent & Other Payments.
Key Responsibilities:
1. To collect rents and all other charges due from Tenants in accordance with contract agreements on or before the due date as per the lease
2. Work to set targets (30 calls per day) as laid down by the Manager in order to maintain a minimum of 98%collection
3. Analyse arrears reports for all relevant parties as required in accordance with the client service level agreements.
4. To ensure the Credit Control Manager as well as other department members are advised of any potential serious issues and/or payment defaults as soon as they occur in order to be dealt with by the management.
5. Ensure up to date and accurate records are kept of all calls, action taken and correspondence relating to the tenants' accounts.
6. Reviewing and resolving tenant queries as/when necessary
7. Providing copy of invoices to tenants as/when requested
8. All incoming communication by email or telephone messages must be responded t...