91298 - MoJ Property Directorate - Area Property Operations Manager (Long Term High Security - North)
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: West Midlands
City/Town: Evesham, Market Harborough
Building/Site: HM Prison Gartree, LE16 7RP, HM Prison Long Lartin, WR11 5TZ
Grade: SEO
Post Type: Permanent
Working Pattern: Full Time, Flexible Working
Role Type: Estates, Facilities Management, Project Delivery, Property
Will the successful applicant have line manager responsibilities? No
Position: Area Property Operations Manager
Location: HMP Long Lartin, HMP Gartree
Band: SEO
Contract Type: Permanent
Overview
The MoJ Property Directorate is a customer-focused organisation that exists to enable our customers to perform to their very best. We do this by providing high-quality, easy-to-use services and working environments that support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ).
Area Property Operation Managers (APOMs) are responsible for working directly with clients and suppliers to ensure efficient and effective delivery of hard and soft FM services for their portfolio. This is a key contract management role requiring specialist knowledge.
Job Description, Duties and Responsibilities
Responsibilities will include the following:
Service Management:
• Understand your assets and deliver operational strategies, policies and processes in line with operational requirements.
• Manage day-to-day contracts across a number of sites within a region through MI data and visual inspections of sites.
• Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements.
• Manage issues to resolution and escalate to RPOMs where necessary.
• Ensure that actions relating to inspections and audits are delivered through the contract.
Customer Management:
• Act as the client’s first point of contact.
• Engage through site visits, regular communication and client engagement meetings.
• Manage supplier issues and complaints to resolution.
Supplier Management:
• Develop strong relationships with suppliers.
• Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance.
People & Resource Management:
• Independently monitor your progress towards fulfilling objectives within your own development plan.
Wider Initiative Involvement:
• Understand why and how the wider strategic priorities of the Property Directorate are incorporated in plans and activities.
Skills and Experience
Essential:
You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles. You should have experience in:
• Commercial and financial disciplines
• People management
• Asset management, maintenance and contract & supplier management
Qualifications and Accreditation
• Hold or be willing to work towards MIWFM or CIWFM, MRICS or CEng accreditation.
• IWFM qualification at Level 3-4 or equivalent experience.
• Hold a NEBOSH National General Certificate OR be willing to work towards it.
Licences
Full UK Driving Licence is required.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition.
As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
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