Job Role: Lift Team Administrator
Location: Worcester with hybrid working
Hours: 35 hours per week – Monday to Friday
Salary: £24,250 plus benefits
At Innovus, we are committed to delivering market-leading solutions and professional services. As a Lift Team Administrator, you will contribute to our vision to be recognized as the market-leading provider of services to the UK’s property sector.
About the Role
* Ensure all reports are uploaded correctly in a timely manner to ensure compliance.
* Maintain open communication with internal colleagues to assist with queries.
This role reports to the Asset Manager.
Main Responsibilities
* Uploading LOLER reports.
* Logging actions from reports and assigning priority status.
* Monitoring P1 & P2 Actions (P1 = High Priority & P2 = Medium Priority).
* Managing P1 & P2 actions to completion with contractors and property managers.
* Monitoring and managing any PNA’s issued (Plant Not Available/Accessible).
* Interacting with our key insurance provider and their portals to enable data extraction.
* Interacting with Framework Providers and lift contractors to ensure compliance tasks are complete and sufficient evidence is provided.
* Logging, validating & attaching quotations in relation to P1 & P2 actions.
* Logging lift outages and call outs.
* Responding to general queries from PM’s regarding vertical transport.
* Maintaining the Lift Team email inbox.
Skills and Experience
* Confident, articulate communicator – both orally and in writing.
* Able to work autonomously and as part of a wider team.
* Efficient in maintaining administration and record keeping electronically.
* Demonstrable ability to deal with problems and challenges effectively.
* Good knowledge of Health and Safety regulations.
* Able to work under pressure, resilient, and able to prioritize and manage time effectively.
* Excellent IT skills and up to date with new technology.
* Property Management experience desired but not essential as full training will be provided.
The Benefits
Our customers deserve the best, and the same applies to our people. We’ll support you with all the technology, training, and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.
Diversity
We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the apply button below to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
Job Types: Full-time, Permanent
Pay: Up to £24,250.00 per year
Benefits:
* Company pension
* Life insurance
* On-site parking
* Referral programme
Schedule:
* Monday to Friday
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: 23201
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