We are recruiting for a Senior Commercial Account Handler to join our team on a full-time basis. You will be responsible for the administration of client’s insurance requirements including general enquiries, renewals, mid-term adjustments, obtaining quotations, account procedures and assisting clients with claims. Provision of technical, administrative and client service support to the insurance service Sales Executives/Directors. Adherence to the FCA regulations and requirements. Essential Duties and Responsibilities: Provide a high level of professional advice and all-round service in all aspects of the client relationship Answering general enquiries, renewals, midterm adjustments as well as obtaining quotations Manage a range of larger client insurance programs Handle a varied range of new business enquiries and presentations to market Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members Be involved in all aspects of client engagement working closely with the senior directors and executives of the business Identify cross selling opportunities where appropriate Benefit from exciting and ongoing personal and career development programmes Be challenged professionally, with a varied case load of Business clients who will value your advice and service Be part of a growing and market leading team, well respected by clients and peers and able to broker in your clients' best interests Knowledge, skills and abilities: A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role Hold a good knowledge of cross class commercial insurance classes with a number of years’ experience and a positive approach Experience of SSP and Applied Epic would be welcome Motivated by sourcing and providing solid insurance advice and solutions for your clients Education and Experience: A minimum of 2/3 years in a Commercial Insurance Broking environment A strong insurance technical ability is desirable Ability to collate information and produce reports Able to converse at all levels and act as interface between all Insurance departments, clients and service providers Able to build positive relationships within the team, and with Clients Key information: Hours: Monday – Friday, 35 Hours Location: Bromsgrove If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.