The role of Apprentice Hire Desk Administrator: We have a new opportunity for the right candidate to join our JP Rentals Team within our Paisley Depot. Working under the supervision of the Depot Manager, you will gain the skills, experience and knowledge required to achieve a Modern Apprenticeship SCQF Level 6 Business & Administration. The successful candidate will receive on-job-training, support, and guidance from our experienced team members, while adding valuable administrative support to day-to-day operations of the Depot. Throughout this 12-month apprenticeship, the Company will monitor your on-the-job and theoretical work on a regular basis and be committed to supporting and coaching your progression. The key learning/job task areas for our new apprentice will include the following: Through time, you will gain the skills and knowledge to be confident in your approach when dealing all customer queries as efficiently as possible. You will be become competent in prioritising customer communications by importance and escalating in good time where necessary. You will develop your product knowledge of our Rentals Fleet and accessories to effectively convert enquiries into profitable hires. You will effectively provide support to our Rentals Team through our collection and delivery process and movement of our fleet. You will learn how to build and maintain customer relationships and be competent in providing resolve in the event of issues with hires. You will learn and ensure adherence to hire and off-hire process. You will learn and adhere to all health and safety requirements, safety legislation and understand the effects of the legislation with regards to the work environment You will gain the skills to manage and maintain electronic and manual records, including filing and archiving. Complete all jobs that may be allocated by Depot manager. Are you the right candidate for this opportunity? We are looking for our new apprentice to have the following : A keen interest in the administrative function of a business A drive for personal development Willingness to learn through on-the-job experience and training A genuine enthusiasm for proving excellent service to our customers Dedication to commit to the theoretical work associated with the apprenticeship Confidence with interpersonal communication Attention to detail and accuracy Ability to work as part of a team with a can-do attitude An understanding of the importance of organising, prioritising job tasks with the ability to time manage multiple tasks In addition to your skills and experience, does your work ethic align with our core values: Safety Conscious – Safety comes 1st in all Jarvie Plant Operations Collaborative – Strong individual performer, but a Team Player to help one another reach our goals. Dependable – Strong Team member that the Service Control team and Customers can rely on to do the right thing. Progressive – possess a drive to assist with continual improvement Responsible - we make the communities that w e call home a better place If yes, this may be the opportunity for you. The benefits of working at Jarvie Plant: Our Company vision and values are at the core of everything we do here at Jarvie Plant. With an attractive rewards package, our wide range of generous benefits include: • Monday to Friday work pattern • Tailored Learning Opportunities and Learning & Development Programme • Our Employee Discount Scheme • Staff Discount • Extra Holidays • Employee Assistance Programme • Employee recognition scheme • Cycle to Work Scheme • Company Pension Scheme If you have the right attitude and drive to become our Apprentice Hire Desk Administrator here at Jarvie Plant, please proceed with your application via our recruitment portal Swag. Please note that applications for this role will only be reviewed on submission of your CV via our SWAG recruitment portal. If you have any further questions regarding this role, please contact recruitmentjarvieplant.co.uk What we need you to know before applying and/or accepting a job offer from us: Unfortunately, we will not consider applications from candidates that require sponsorship. International applicants will only be considered for interview on receipt of documentation to confirm your Right to Work in the UK. If we offer you a position, this will be subject to the completion of certain satisfactory checks. Depending on the requirements of the role, this may include a DVLA points check, credit and/or criminal reference checks, as well as providing satisfactory references. Jarvie Plant - where people are and always will be our greatest asset Jarvie Plant Ltd is an employer that welcomes applications from all suitably qualified persons. Regardless of disability, age, race, religion, gender identity, sexual preference or sexual orientation we are committed to promoting a culture that protects the physical and mental health of all our staff.