Job summary
The post holder will be part of Drug and Alcohol service Hillingdon (ARCH), which consists of multiple services across the borough of Hillingdon. The post holder will be part of the wider Data team based at ARCH Hillingdon, Old Bank House, 64 High Street, Uxbridge, UB8 1JP and will be expected to work collaboratively with colleagues as required.
They will have specific responsibility for gathering, inputting, analysing and managing the data requirements of ARC Hillingdon. They will support colleagues in the process of using the system and entering data, as well as emphasising the importance of clean and accurate data collection. They will monitor the quality of data entry, and manage the data on the system to help with audit and research. The post holder will also independently provide and manage a range of support and administrative functions.
Main duties of the job
The main responsibilities of this post will be to ensure completion and accuracy of our clinical data and correcting data where required, monitoring of our KPI performance, providing an oversight of common themes in terms of data quality issues, and ongoing support to members of staff in completing data accurately.
We are looking for someone who is dynamic, organised, who can work autonomously as well as part of the multi-disciplinary team and who can work in an efficient manner. You will report to the Addictions Performance Analyst and be responsible to the Sector Manager.
About us
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
1. To administer and manage statistical information using spreadsheets, databases or dedicated information systems ensuring that all information is readily available for presentation and use for statistical returns and reports.
2. To have expert competency in using a range of software tools for data extraction and subsequent analysis and presentation including SystmOne, PowerBI/Tableau, Powerpoint, DET and MS Excel.
3. To possess the technical skills to import and convert data using SystmOne/PowerBI/Tableau/PowerPoint/MS Excel (importing files, sorting data, filtering, pivot tables, calculations using built in functions, producing graphs and tables).
4. To have the technical ability and flexibility to learn new skills should data systems change and evolve over time.
5. To take responsibility for the timely and accurate inputting of clinical data, and to proactively liaises with clinical colleagues to ensure the collection and provision of information.
6. To work with the Sector Manager to produce quarterly reports and a range of other data sets as required.
7. To liaise with colleagues within and outside the Trust, providing accurate data for a range of purposes.
8. To work as a member of the wider ARCH team at ARC Hillingdon.
9. To take responsibility for their own workload and work with minimal supervision
Person Specification
Qualifications
Essential
10. oEducated to a diploma level or NVQ level 4 or equivalent experience
Desirable
11. oRecognized qualification in the use of computer software Microsoft Word, Excel, PowerPoint, PowerBI/Tableau
Experience
Essential
12. oSignificant experience in using a range of software tools including SystmOne, PowerBI/Tableau/PowerPoint, DET and MS Excel.
13. oExperience of collecting, inputting and analyzing data
14. oExperience of contributing to reports
Desirable
15. oExperience of working in an Addictions service and using the relevant monitoring and reporting systems
16. oExperience of SystmOne
17. oExperience of Tableau
18. oExperience of DET
Personal Qualities
Essential
19. oProactive and self-motivated
20. oApproachable and supportive to all levels of staff - values and respects contribution of others
21. oFlexible approach to working hours/duties
22. oPossesses integrity and diplomacy
23. oEvidence of good timekeeping
24. oAbility to work effectively both alone and as part of a team