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Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”.
With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope and Main Responsibilities
A Store Manager oversees all aspects of store operations, including sales, profitability, recruiting, maintenance, and inventory control as well as ensuring excellent customer service is delivered. A store manager is expected to improve the overall business performance and achieve objectives through effective management, leadership, and development of the people in their team. As a EssilorLuxottica ambassador the store manager will role model the EssilorLuxottica values and the Sunglass Hut culture.
Responsibilities
* Oversee the store’s day-to-day operations.
* Ensure all KPI targets and expectations are delivered.
* Ensure costs are kept to a minimum and stock loss is within company guidelines.
* Regularly analyze sales performance, maximizing strengths and reviewing poor performance to establish an action plan for improvement.
* Follow all company policy and procedures to ensure safety and security of the business.
* Network effectively with internal and external stakeholders.
* Keep abreast of and be knowledgeable of competitor activity.
* Deliver memorable customer service and exceptional product knowledge.
* Maintain inspiring visual merchandising in store as per guidelines.
* Ensure that the store is always on top of the competition by being commercially focused.
* Recruit, lead, motivate and inspire your team to succeed in store.
* Create an engaging and positive working environment.
* Establish a store culture that embraces diversity and maximizes the learnings from a diverse team.
* Lead store team to deliver brand story (and Sunglass Hut experience, if applicable) through effective store management.
* Set and execute sales performance goals to increase profitability.
* Hire, train, and assess store employee productivity and performance.
* Maintain orderly, presentable appearance of the store.
Technical Skills - Portrait of a Perfect Candidate
* Strong selling skills.
* Problem-solving ability.
* Excellent communication and listening skills.
* Coaching & development skills.
* Performance Management skills.
* Highly commercial.
* Able to network effectively.
* Good knowledge of Microsoft Office package.
* Customer-centric with a positive attitude.
What we offer
* Great benefits such as free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure.
* Internal mobility across countries, brands, and departments.
* Career progression and development.
* Generous incentives conducted in store.
Qualifications
* High school education or equivalent experience.
* 2+ years' store management experience.
Languages
* Other Languages.
Seniority level
* Mid-Senior level.
Employment type
* Full-time.
Job function
* Customer Service, Sales, and Management.
Industries
* Retail Luxury Goods and Jewelry, Retail Apparel and Fashion, and Fashion Accessories Manufacturing.
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