West Bridgford Medical Centre is looking to recruit a Practice Manager.
The post will be for a minimum of 30 hours over 4 days per week. Some flexible/remote working will be considered. Salary negotiable and dependent on experience.
We are a friendly 2-partner practice based in West Bridgford Nottingham, NG2 7PX. We have established strong and supportive clinical and administrative teams both committed to delivering excellent patient care.
Main duties of the job
The successful candidate will provide effective management and leadership skills ensuring operational effectiveness whilst maintaining targets, adherence to processes and NHS, Health and Safety and CQC compliance.
You will need to have a friendly and approachable manner and the ability to work under pressure in a changing environment.
About us
Previous primary care knowledge and the use of SystmOne would be desirable but is not essential.
For further information please email kathryn.west2@nhs.net
Closing date Monday 24th February 2025
Job responsibilities
Job Title: Practice Manager
Responsible to: The Partners
Responsible for: All Salaried and Contracted Staff
Job Purpose: Provide strategic and operational leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.
Duties and Responsibilities
Strategic, Management and Planning
1. Keep abreast of current affairs and identify potential threats and opportunities.
2. Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development.
3. Monitor and evaluate performance of the Practice team against objectives; identify and manage change.
4. Develop and maintain effective communication both within the Practice and with relevant outside agencies.
5. Prepare and update the Practice Development Plan, oversee the implementation of the aims and objectives.
6. Assess and evaluate accommodation requirements and manage development and expansion plans.
7. Manage Practice budgets and seek to maximise income.
8. Understand and report on the financial implications of contract and legislation changes.
9. Manage Practice accounts; submit periodic and year-end figures promptly and liaise with the Practice accountant.
10. Monitor cash-flow, prepare regular forecasts and reports to the partners.
11. Manage and monitor the staff payroll system, PAYE and pensions for Practice staff and maintain appropriate records.
12. Monitor QOF to ensure maximum points are achieved.
Human Resources
1. Oversee the recruitment and retention of staff and provide a general personnel management service.
2. Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff.
3. Manage staffing levels within target budgets.
4. Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role.
5. Develop and implement effective staff appraisal and performance monitoring systems.
6. Maintain up-to-date HR documentation (including job descriptions, employment contracts with variances, staff handbook) in line with employment legislation.
Organisational
1. Convene meetings, prepare agendas and ensure distribution of minutes as necessary.
2. Develop Practice protocols, procedures, and other practice documentation. Review and update as required.
3. Ensure that Practice premises and equipment are properly maintained and cleaned and that adequate fire prevention and security systems are in place.
4. Manage the procurement of Practice equipment, supplies and services within target budgets.
5. Develop and review Health & Safety policies and procedures and keep abreast of current legislation.
Information Technology and Data Services
1. Evaluate and plan Practice IT implementation and modernisation acting as the Practice contact with the contracted ICT support organisation(s).
2. Keep abreast of the latest IT developments in all aspects of primary care and regularly update the Practice team.
3. Ensure that the Practice has effective IT data security and back-up regimes.
Person Specification
Experience
* Human Resources management
* Problem solving
* General Practice Management
Knowledge
* Information Governance
* Accounting, business management systems & budgeting
* Project Management
* NHS
* Knowledge of SystmOne
* HR & Employment Law
* Local Health Economy
Personal Attributes
* Excellent interpersonal skills
* Organised
* Team Player
* Self-motivated
* Proactive and open to change
* Discrete and confidential
* Committed to work ethic of practice
* Flexible working approach
* Professional approach
Qualifications
* Evidence of CPD
* Relevant management or accounting qualification
People Management Skills
* Effective team worker with the ability to inspire
* Workforce planning
* Potential to lead a clinical & non-clinical team
* Ability to performance manage different levels of staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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