Description Join our team as a Commercial Operations Manager, where you'll play a vital role in helping our Directors achieve commercial success and meet business targets, all while protecting our company’s contractual interests. You’ll work closely with project teams and senior stakeholders, using your strong commercial awareness and analytical skills to drive impactful results. This position is ideal for a proactive professional who enjoys dynamic problem-solving, excels in contract management, and thrives in a collaborative environment. If you’re ready to take ownership, make strategic decisions, and advance in a creative, forward-thinking company, we’d love to hear from you. What we’re looking for: Skills & Experience Required Fluent English is a requirement Strong commercial awareness Strong analytical skills Strong contractual knowledge Good project management skills; experience of managing multiple projects A minimum of two years’ experience within the built environment is essential, architecture and/or design desirable Strong communication style, credibility and gravitas, able to influence and challenge at senior levels Strong negotiations skills Highly organised with excellent time management skills The ability to work effectively in complex organisations, interfacing successfully with a wide range of teams, willing to engage with senior stakeholders Ability to demonstrate a track record of being pro-active and self-managing Excellent written and verbal skills; Excellent IT skills, including thorough knowledge of Excel What we can offer you: Competitive salary, dependent on experience Agile working with the option of three days in the studio and two working from home A fun, inclusive and collaborative studio environment with an active calendar of social activities 23 days annual leave with the option to buy more A range of benefits including private medical/life insurance and pension If this role interests you, read on for details about the role responsibilities: Key Responsibilities Assist in contract negotiation and preparation Ensure the project teams are connected to their appointments, knowing their deliverables, programme, invoice points and PM duties Monitor and ensure the company tools; project plans, resource charts, billings schedules, holiday schedules are fully used and up to date by the Teams Co-ordinate with Wren insurers to ensure compliance with their advice and expectations through their audit process Assist with programme and deliverables co-ordination when projects have multiple design discipline teams Line management of the Admin support team to enable design management support Assist with any commercial evaluation / assessment of Strategic ideas from the board Monitor and evaluate the efficiency of any regular design suppliers; outsource / CGI / 3D printing Ongoing development of our Integrated Management System Assist the directors to resolve ongoing contractual and commercial problems Key Skills Negotiation skills for contract, nuanced with the necessary cultural adjustments when working internationally Find the balance between support and understanding of the pressures team are under and enforcement to be compliant with the company tools Rigour and Diligence on key tasks; all projects meeting all standards Report to Senior Management key risks in New Business proposals Report to Senior Management key risks in Project delivery Project responsibilities: Financial responsibilities Assist in the scoping and pricing of variation orders Prepare financial plans and budgets for projects and resources Develop financial risk assessments for projects Ensure the financial aspects and impact of a contract are clear to Project Directors Oversee and monitor the financial KPI Reporting to Senior Management on a monthly basis Maintaining accurate records through live dashboard Assisting in the development of the organisation’s commercial processes and business planning Self Development Acquire new skills and expertise valuable to you and the business Show initiative and drive, challenging yourself to work outside comfort zones Maintain professional standards and meet professional body requirements