The Company
This specialist manufacturing concern are a Swansea based SME producing products that are sold throughout the UK as well as internationally. They are a long-standing and secure business producing market leading high quality products. They pride themselves on providing excellent customer service to match their reliable highly respected products.
The Role
The position is a permanent role working 32 hours per week. The company are fairly flexible on when the hours are worked. It could be a 4 day position or a 5 day role with reduced hours to suit the successful applicant. The offices are open between 07:00AM and 05:00PM Monday - Friday.
You will be required to help with the smooth running of a small but busy office, assisting the Office Manager and Director in a wide variety of duties. This role would ideally suit an administrator who has handled a wide variety of duties for a small company or a Sales Administrator from a larger organisation who would be keen to learn additional duties.
Duties will include:
1. Processing customer orders, quotations, invoices, purchase orders etc.
2. Customer after care (quote chasing, courtesy calls, emailing documents requested etc.)
3. Assisting the accountant with month end reconciliation
4. Assisting with the ISO audit
5. Filing and copying important documents but also helping the business become as paper-free as possible will be required
6. Dealing with customers and suppliers via telephone & email
7. Booking dispatches and preparing logistics paperwork including exportation
8. Helping to maintain social media channels & develop marketing strategies to generate sales enquiries
9. Manage HSE account, e.g. organize H&S training, and keeping up to date with H&S regulations via Atlas
Requirements
With the role having a wide variety of duties it is anticipated that the successful applicant may not have experience in all the areas of work required for this role. The company are happy to train in some areas as long as the applicant is keen to expand their skill set and has experience in the majority of duties covered in the above. Other requirements:
10. Administration experience is essential for this position
11. Experience working in manufacturing environment is preferred but not essential
12. Experience in marketing and Office products (including Excel, Outlook, OneDrive) & Xero accounting software is an advantage.
13. Excellent communication skills, professional and polite
14. A flexible 'can do' attitude
15. Responsible and reliable
16. An independent worker
17. Solid attention to detail
18. Happy to assist with holiday cover
In Return
It is not often we have a position available where the hours are negotiable to suit the successful applicant. Offering a solid starting salary as well as the opportunity to be trained in some aspects of the role. It is a responsible position within a small but friendly team. Pension, 20 days leave pro rata plus option to purchase additional leave and on-site parking.
For more information contact Kim Simpson of Work Wales for a confidential discussion.