Job Description
Job Role: Rail Sales Key Account Manager
Job Purpose: We are seeking a skilled and experienced Rail Sales Key Account Manager to join our team at Dura Composites. The successful candidate will be responsible for driving sales and achieving profit targets through a structured sales process for multiple products in the sector.
Key Responsibilities:
* Support the Sector Manager in achieving sales and profit targets by meeting individual targets set by the Sector Sales Manager.
* Provide weekly updates on opportunities, projects, values, and material needs during Traction meetings, sharing this information with your Line Manager to help manage stock levels for optimal project delivery.
* Manage leads in the CRM system, qualify them, and deliver timely, accurate quotes with necessary documentation, such as technical drawings, to support customer decision-making.
* Ensure timely customer support, addressing and resolving any client issues, and assisting team members when needed.
* Build relationships with clients to convert leads into orders, prioritising face-to-face visits but utilising video calls or phone calls as needed, with email follow-ups to confirm discussions.
* Maintain up-to-date information on all project leads and opportunities in the CRM system, ensuring follow-up dates and estimated close dates are accurate.
* Provide guidance and support to contractors and sub-contractors installing products.
* Collaborate with design agencies to specify Dura products by providing timely and accurate information, coordinating with CAD, Marketing, and other team members.
* Ensure that all orders include accurate specifications and details to allow CAD and Operations to process them correctly the first time.
* Assist in gathering project marketing materials, such as before-and-after photos, from site visits or clients, and share them with marketing.
* Utilise Order Management Team resources efficiently, providing clear instructions for processing work accurately.
* Provide support to the team during holidays, training, sickness, or business travel.
* Stay open to new products and project opportunities, presenting ideas to your Line Manager or Directors for review.
* Maintain an up-to-date understanding of all company products, market conditions, and competitor activities.
Requirements:
* Possesses a clear understanding of the company and departmental vision.
* A minimum of 5 years' experience in the Rail Industry sector.
* Relevant technical product sales knowledge and experience are advantageous.
* Strong communication skills with a high level of professionalism.
* Willingness to travel occasionally to meet business and customer needs, including early mornings or late evenings when required.
* Experience using CRM systems.
* Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
* Excellent judgment, organisational skills, and decision-making abilities.
* Strong active listening skills and interpersonal communication.
What We Offer:
We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced sales professional looking for a new challenge, please apply for this exciting opportunity.