Moore Performance Limited (MPL) is an established and highly respected family-run sports injury company with clinics in St Ives, Godmanchester, and Cambridge. We are passionate about excellent customer service and are on track to meet our vision of being the number one provider of high-quality sports injury services in this area.
Due to our continued success, we are expanding our capacity and our range of patient services, and we have an exciting opportunity for a Graduate Sports Therapist to join the team. If you have a positive outlook, are flexible, and committed to learning and improvement, you could be just the person we are looking for.
The successful candidate will join a small but ambitious company and will play a key role in achieving our mission of helping people make better decisions about their health. The post-holder will deliver a high-quality specialist service by providing expert clinical intervention, education, and support to our clients.
Key purpose of the role and how success will be measured
Our purpose is to provide the best possible outcomes for patients through expert evaluation, diagnosis of their issues, designing effective interventions, and delivering treatments. Success is defined and measured in terms of positive patient outcomes.
Your performance in this role will be measured by:
1. Completing an agreed number of appointments per week
2. Achieving a conversion ratio from initial assessment to treatment plan of 90%
3. Maintaining a 95% arrival rate
4. Receiving an agreed number of referrals asking for you specifically
5. Achieving an agreed number of product sales
*Please note that as part of your induction to the business, we will agree on mutually acceptable but challenging targets that will be reviewed and updated at our weekly one-to-one sessions.
Responsibilities
To ensure every patient achieves the best possible clinical, health, and lifestyle outcomes, by:
* Conducting clinical assessments
* Creating individual patient treatment and rehabilitation plans
* Delivering a range of treatments to the highest standard
* Providing some appointments outside the normal working day (evenings and weekends) to accommodate clients
* Complying with all MPL policies (e.g., H&S, General Data Protection Regulations, etc.)
In addition, you will help develop the business by:
* Creating internal and external marketing materials (e.g., blog posts, health information reports, instructional videos, etc.)
* Organising and participating in workshops and events to showcase our services
* Promoting and selling our range of fitness merchandise
* Generating new business (you are expected to generate a significant proportion of your appointments by referrals from satisfied clients within 2 months)
Skills required
* Above-average sports/physiotherapy skills that will be developed continuously
* World-class communication skills that are developed continuously
* Accountable and willing to be coached to improve every aspect of your role
* Excellent organisational, time management, and problem-solving skills
* Excellent attention to detail
* Ability to work under deadlines and on schedule
* Ability to plan work effectively
Note: You will be expected to undertake and contribute to a minimum of 1 hour per week in-clinic Continued Professional Development.
Personal Qualities
* Committed to the core values and mission of the company
* Passionate about respect, trust, and providing the highest levels of customer service
* Self-motivated, reliable, and skilled at building professional relationships quickly
* Results-oriented with a positive outlook and a desire to generate business
* Flexible to meet clients’ needs
* Skilled at workload prioritisation and time management
* Dependable, disciplined, reliable, and tenacious
* Keen to discover, learn, develop and apply best practices
* Able to work autonomously, making clinical judgements and decisions within the scope of professional practice and your capabilities
Qualifications and Experience
* A minimum of BSc (Hons) or equivalent in a relevant profession (i.e., Physiotherapy, Sports Therapy, or Osteopathy)
* Relevant registration & public liability insurance (CSP, HCPC, SST, or GOsC)
Location
You will be required to work in MPL’s clinics in Cambridge, St Ives, and Godmanchester.
Your Compensation and working arrangements
* A competitive salary for 37.5 hours per week depending upon previous experience (pro rata for part-time employees)
* Flexible working hours by agreement
* Flexible start and end times by agreement, dependent on the availability of our treatment rooms
* Access to the clinic’s services
If you meet these requirements, we would love to hear from you. Please send your CV and a cover letter detailing how your skills, qualifications, and experience make you an outstanding candidate for this role.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Health, Wellness & Fitness
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