Job summary Job description We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure. Main duties of the job Duties to include, but not limited to Booking appointments Answering calls Taking messages Printing prescriptions Generating pathology / xray forms Scanning / opening post Registering new patients Filing Secretarial administration / referrals Admin duties as required Opening & Closing premises in line with shift pattern Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish. Attendance at staff meetings / training may at times be in addition to your contracted hours. Hours of work: Role 1 is 38 hours Monday 8am - 6.30pm Tuesday 8am - 6.30pm Thursday 9am - 7.30pm Friday 8am - 6.30pm Role 2 is 28.5 hours Monday 8am - 6.30pm Wednesday 8am - 6.30pm Thursday 8am to 6.30pm Rate of Pay:£12.21 per hour Annual Leave: 5.6 weeks annual leave inclusive of bank holidays Pension: Option to join NHS Pension scheme. If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply. Please see our website for further information about Helix Medical Centre www.helixmedicalcentre.co.uk If you are interested in this position, please attach a CV & covering letter along with details of your current notice period requirement. Following shortlisting, successful applicants will be contacted. About us We are a growing, family orientated training practice with a current list size of around 10,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice. We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with Allied Health professionals together with an expanding complement of ARRs staff including Physicians Associate, Clinical Pharmacist, Community Paramedic, Community Midwife, Health and Wellbeing Advisor, Care Co-ordinator, Social Prescribers and First contact physio, Dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix. Job description Job responsibilities Job description We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure. Duties to include, but not limited to Booking appointments Answering calls Taking messages Printing prescriptions Generating pathology / xray forms Scanning / opening post Registering new patients Filing Secretarial administration / referrals Admin duties as required Opening & Closing premises in line with shift pattern Job description Job responsibilities Job description We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure. Duties to include, but not limited to Booking appointments Answering calls Taking messages Printing prescriptions Generating pathology / xray forms Scanning / opening post Registering new patients Filing Secretarial administration / referrals Admin duties as required Opening & Closing premises in line with shift pattern Person Specification Experience Essential Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure. Desirable Previous experience working in a medical environment Previous experience working in a GP practice Able to handle a fast paced environment SystmOne Experience Access to an NHS Smartcard Person Specification Experience Essential Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish. The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure. Desirable Previous experience working in a medical environment Previous experience working in a GP practice Able to handle a fast paced environment SystmOne Experience Access to an NHS Smartcard Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Helix Medical Centre Address Herts and Essex Hospital Bishops Stortford CM23 5JH Employer's website