QE Facilities Limited is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust.
Exciting opportunities have arisen in the Company’s new Facilities Support Service for the right candidates to fill the positions of:
Location: Queen Elizabeth Hospital, Gateshead.
We are looking for reliable, flexible and well-motivated individuals who take pride in their work, to work as Facilities support officers providing patient/visitor focused customer service and providing healthcare security and portering services.
We are committed to the delivery of a high quality patient/staff experience and the successful candidates will be expected to maintain these high standards, showing excellent communication skills. You must be able to work effectively as part of a team and on your own, and have a flexible attitude to your work to meet service needs.
Responsibilities:
1. Carry out internal and external patrols of all Gateshead Health NHS Foundation Trust premises to deter crime, vandalism and acts of violence against Trust staff and assets.
2. Respond to all patient and staff safety incidents including major incidents and fire.
3. Control Room CCTV, including the processing of CCTV data.
4. Switchboard call handling.
5. Provide an on-site and off-site alarm response service.
6. Support and manage clinically related challenging behaviour.
7. Complete comprehensive incident reports and associated assignment documentation.
8. Liaise with Police as required for incident management.
9. Provide escort duties if and when required.
10. Provide general assistance to all staff, visitors and patients in a courteous and professional manner.
11. Operate all car parking systems including barrier management and first line response fault fixing, consumable replenishment and the collections of takings.
12. Report building and equipment defects to ensure remedial action is taken.
13. Patient transportation.
14. Collection and delivery service for internal and external mail, parcels, supplies, pharmacy items.
15. Furniture collection and removal.
16. Storage, distribution and collection of medical devices.
17. Collection of dirty and distribution of clean linen.
18. Collection and safe storage of site waste.
Note: QE Facilities work to their own Terms and Conditions which are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate. We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement. #J-18808-Ljbffr